Snapdeal.com — Fraud from company and completely unethical behavior from their gojava partner | |||||
I had ordered 3 suits from snapdeal via Order ID: [protected] and received two of them on 13 January 2015. But when i opened the packet to check it to my utter dismay the suits were completely sub standard from what was shown on website. From what i could get was the suits were substandard and cheap quality suits and i requested the delivery boy there and then only to take the suits back and cancel my order but unfortunately GOJAVA delivery boy behaved unrealistically and completely refused to take them back. After words the same delivery boy lodged a false complaint with police station nearby that we thew him out of house. After sometime he came back to our home with police force and we all home mates were shocked to see this. we have millions of times ordered online products and a thing like this has never happened. we were so frightened that we threw the money to him and took the faulty suits. All this incidence made me say we are seeing a goonda raaj from snapdeal that if you dont take there faulty cheap products they will lodge a false complaint and by police force take money from you. Was this information helpful? | |||||
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Snapdeal.com customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
sir
I request your goodself to kindly take action against your courier partner for such unethical behaviour and to that seller as well for making fraud on snapdeal website and sending below standard products which is maligning your snapdeal image.As otherwise i assure you i will neither myself nor any of my family members will ever shop on you website . Moreover i will make sure that this incidence i actually noticed by everybody to actually know what kind of services snapdeal and GoJAVAS provide.
I request your goodself to kindly take action against your courier partner for such unethical behaviour and to that seller as well for making fraud on snapdeal website and sending below standard products which is maligning your snapdeal image.As otherwise i assure you i will neither myself nor any of my family members will ever shop on you website . Moreover i will make sure that this incidence i actually noticed by everybody to actually know what kind of services snapdeal and GoJAVAS provide.
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+91 11 4637 1100 [Customer Care]
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Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Team