[Resolved]  Snapdeal.com — Fraud transaction done on snapdeal

Address:395004
Website:www.snapdeal.com

Yesterday, fraud transaction done on snap deal via my icici debit card (Katargam, surat, gujarat branch).

Transaction id:- vin/snapdeal/[protected]/0
Ac no:[protected]
Name:- mamata koladiya
I have already complained at katargam police choky.
As discussed between snap deal executive and police officer, kindly cancel order which is done through above mentioned transaction id.

Still no action taken by snapdeal.
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Jan 17, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2016
Snapdeal.com Customer Care's response
Dear skoladiya4,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.



Regards,

Team Snapdeal
Complaint comments 

Comments

On same date i.e 16.12.16 fraud transaction done from my ICICI a/c also for Rs. 619 from VIN/Snapdeal_co.

I did not get any sms or email for this transaction either. Today I was checking statement and found this. Have complained both to snapdeal and icici.

This is serious!! I have read several complaints dating 16.12.16.
Snapdeal.com Customer Care's response, Jan 2, 2017
Verified Support
Dear manigma,

Kindly share your registered email id and contact details on writetous@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

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