Snapdeal.com — Got iphone 4s (Imported) instead of iphone 6s (Indian)

Naveen9034722514

from Karnal, Haryana

Feb 12, 2016

Address: Karnal, Haryana, 132001

Website: www.snapdeal.com

Hello, I ordered I phone 6s on 21st Jan 2016 on Snapdeal app, I got my order on 25th Jan 2016 from the courier office (xpressbees) Karnal.
But when I opened the packet I got iPhone 4s, I pay 46500 to the courier, I complained to the Snapdeal customer care. But they don't take seriously my case.
My order no. [protected]
My complaint no. 18419370
Pls help me.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 13, 2016

Verified Support

Dear Naveen[protected],

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Team Snapdeal