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Snapdeal.com Complaints & Reviews

www.snapdeal.com

3.6

Updated: Nov 24, 2025

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Address: Mumbai City, Maharashtra, 400037

Website: Snapdeal.com

I have ordered body shop shower gel combo of 2 for 1350 rs...after d delivery d price printed for d same was 425 each den for 2 bottles it should be rs.850..i hqve called snapdeal 20 times but dey fail to solve my query...

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 13, 2016

Verified Support

Dear Pdi,

Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 20, 2016

Verified Support

Dear Pdi,

Hope you are doing good.

Information about your Order ID and Complaint Number are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Team Snapdeal

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Address: Fazilka, Punjab, 152116

Hi,
Respected sir/mam,
i have placed the order whose
Order ID: [protected] (1 Item)TSX Combo of Black Full Sleeves Quilted & Bomber Jacket With Polo T-Shirt which was not according ti desired item as per mention in the SD nd returned back, i got back money back but my courier charges still not refund after many calls.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 13, 2016

Verified Support

Dear Gundip singh,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Team Snapdeal

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Address: Jaipur, Rajasthan, 302013

सर मेरा आड्र्र नम्बर [protected] और [protected] जो की अभी तक नही मिला जयपुर में go javas कोरियर के पास यह है पिछले २ दिनो से पर यह नही दे सके है यह कोई पहली बार नही है पहले भी यह ऐसा करते रहे है जिसकी शिकायत में पहले भी कर चुका हूँ पर आपको शायद चिन्ता नही होगी ग्राहक की पर आपसे निबेदन है की इस कोरियर कम्पनी को कोई मेरा सामान न दिया जाएं और अभी जो सामान है उसकी मुझ तक पहुचाने की कोशिश करें !

+1 photos

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 25, 2016

Verified Support

Dear Prem Mishra,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Mar 2, 2016

Verified Support

Hi Prem,

Our team got in touch with you and informed you regarding product delivery.

Thanks!
Team Snapdeal

R

Robert Dsouza

from Mangalore, Karnataka

May 26, 2016

i ordered a zyiadan half rim glass frame, and i received by speed post, and it was not suitble, so infomed to them, then they told me send by courier and charges will pay by snapdeal.ok i sent parcel back to thier godown in benglore, but until it was not reached them, so please track the parcel.they said, donot worry, but until now no responce

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Address: Bangalore, Karnataka, 560039

Website: Snap deal

As I purchased micromax mobile it's not working they told me to visit service center submit the job sheet still nobody is responding

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 13, 2016

Verified Support

Dear ABDUL KHADIR KHADIR,

Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 20, 2016

Verified Support

Dear ABDUL KHADIR KHADIR,

Hope you are doing good.

Information about your Order ID and Complaint Number are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Team Snapdeal

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Address: Sundargarh, Odisha, 769005

I bought Reebok men's socks one months ago amount of RS 315 and with an additional delivery charge thirty rupees, snapdeal promised to give Rs. 150 for freecharge recharge within 3-5 days of the receipt of the product. Which I have not received till now. Even after repeatedly contacting them asking for the “freebies” they have been since then giving completely ignorant answers and saying it will credit to your account. They have not showed courtesy to even contact me, already I registered a complaint Reference number :18278753
order number [protected].
mobile number:[protected]

+1 photos

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S

soumya_bunty7

from Bhubaneswar, Odisha

Feb 16, 2016

They are replying to me after the completion date of return/exchange that "We have checked and found that you are not eligible for cash back. "

Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 17, 2016

Verified Support

Dear soumya_bunty7,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Apr 19, 2016

Verified Support

Hi SOUMYA,

Our team got in touch with you and informed that you are not eligible for the cash back.

Thanks,
Team Snapdeal

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Address: YSR, Andhra Pradesh

Website: snapdeal

Order id-[protected] ticket id[protected] sir, i have ordered a dress in snapdeal 29th january.. and received it on 8th february.. but it does't fit to me and quality of that product also too bad. Its very cheap cloth .. thats why i want to return it and refund my money.. i had registerd complaint for reverse pickup on 10th february.. but till there is no responce.. and today i got a mail that my reverse pickup get cancelled and i can't return my product .. its very bad experience through snapdeal .. i am new customer and registerd few days back and purchased around 10 items.. this is my first return complaint.. plz respond quickly and positively .. thank you

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mohanrao1

from Bengaluru, Karnataka

Feb 12, 2016

I dont want to trust on 7days replacement policy.. its worst.. no response ... 7days are going to end..i dont want to loss my money plz refunt it...

Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 13, 2016

Verified Support

Dear mohanrao1,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Team Snapdeal

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Address: Karnal, Haryana, 132001

Website: www.snapdeal.com

Hello, I ordered I phone 6s on 21st Jan 2016 on Snapdeal app, I got my order on 25th Jan 2016 from the courier office (xpressbees) Karnal.
But when I opened the packet I got iPhone 4s, I pay 46500 to the courier, I complained to the Snapdeal customer care. But they don't take seriously my case.
My order no. [protected]
My complaint no. 18419370
Pls help me....

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Address: New Delhi, Delhi, 1100008

Website: www.snapdeal.com

Order mufti yellow sweater delivered wrong product...No refunf no return even after contacting grievance officer, , complaint is always under processing order id [protected] (1 item)

+2 photos

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 19, 2016

Verified Support

Hi ravirajmothiya,

Our team got in touch with you to assist with your concern. We hope this has been resolved.

Regards,
Team Snapdeal

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Address: New Delhi, Delhi, 110084

Website: snapdeal.com

I bought a mixer on 29th Oct and a Kitchen Hood on 2nd Nov, and there was an offer of 10% cashback which was suppose to be credited by 3 months. Its been well over 3 months now and even after raising several complaints and calling the customer care helpline, I don't see my concern heading towards resolution any sooner.

Mixer Order ID: [protected]
Kitchen Hood Order ID: [protected]

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 13, 2016

Verified Support

Dear VipinXavier,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Apr 22, 2016

Verified Support

Hi Vipin(VipinXavier),

Our team already informed to you that you are not eligible for the cash back.

Thanks,
Team Snapdeal

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Address: Patna, Bihar, 800020

I ordered a Samsung memory card of 32gb on 31st January and till now it has not been delivered. Estimated delivery date was between 6-10febuary and still it hasn't been deliverd

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 12, 2016

Verified Support

Dear Harsh Vaibhav,

Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 19, 2016

Verified Support

Dear Harsh Vaibhav,

Hope you are doing good.

Information about your Order ID and Complaint Number are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Team Snapdeal

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Address: New Delhi, Delhi, 110001

Website: snapdeal.com

Order ID: [protected] (1 Item) I purchased a
Nokia 105 Dual SIM Black Mobile phone, But i rec'd a Single sim phone instead of Dual sim and also there is a small crack on the edge of the phone Plus the Box was Looking like resealed By some guy, Snapdeal cheated me by supplying me a Forfeit item and Now They are not listening to me and daily making some excuses saying that service engineer will visit and all instead they should contact courier people they are the thieves they stole the original itme And Put some other Item in it this is not being properly handled by snapdeal and daily they are giving mental torchure by calling me, I will take this to higher level if i dint get refund for the product plus you will be forced to penaled against the mental harassment, so dont think this will jot go far I tell you this will go far and and lemme get this straight you bear the consequences for sure if i dont get my refund

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 12, 2016

Verified Support

Dear Govind Bhardwazz,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Team Snapdeal

G

Govind Bhardwazz

from Delhi, Delhi

Feb 12, 2016

i have replied to your mail with images please check and call me

Snapdeal.com Customer Care

from New Delhi, Delhi

Mar 17, 2016

Verified Support

Dear Govind(Govind Bhardwazz),

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

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Address: Thane, Maharashtra, 421302

Website: snapdeal.com

Snapdeal- a big fraud online shopping website.
First i ordered unboxed xiaomi mi4 16gb which was already used and defective. Had problems with battery, screen, camera and heating problem. I experienced many difficulties while returning the product because i was routed to customer care then website and then again customer care. Well, after so many calls and mails finally my product returned and got my refund too late. Then i purchased unboxed xiaomi mi4 64gb thinking snapdeal will not repeat its mistake again. But this time snapdeal did fraud with me, snapdeal said they are sending me unboxed mi4 64gb but when i received my product, the mobile was used again this time too. And due to so much use of cellphone the backside sticker which reflects imei number has gone dirty and it determines that mobile has been used for many months. Then i checked the invoices and the story unfolded, seller's invoice says refurbished mi4 64gb but snapdeal's invoice says unboxed mi464gb. After looking at the invoices i was about to fall on the ground. How can snapdeal do this to me. I have never seen such a fraud e-commerce company like snapdeal. I am also attaching the invoices so that you can see them, i am going to send a chain-email to all of my friends and post it on facebook, google+ and tweet on twitter about this. Also i am going to put a complaint on all consumer forums and websites. I am literally regretting what i did. I burnt my fingers once again. I would recommend everyone not to buy from snapdeal.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 13, 2016

Verified Support

Dear ashfaquealamansari,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Team Snapdeal"

S

shaan97

from Hyderabad, Telangana

Feb 15, 2016

worst on snap deal that it is giving tailored made replies instead of giving the actual reasons what has happend first i uninstalled the app now am going to delete my account

Snapdeal.com Customer Care

from New Delhi, Delhi

Mar 5, 2016

Verified Support

Dear Ashfaquealamansari,

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

A

ashfaquealamansari

from Chennai, Tamil Nadu

Mar 6, 2016

SNAPDEAL- A BIG FRAUD ONLINE SHOPPING WEBSITE.
First I ordered UNBOXED XIAOMI MI4 16GB which was already used and defective. Had problems with battery, screen, camera and heating problem. I experienced many difficulties while returning the product because I was routed to customer care then website and then again customer care. Well, after so many calls and mails finally my product returned and got my refund too late. Then I purchased UNBOXED XIAOMI MI4 64GB thinking SNAPDEAL will not repeat its mistake again. But this time Snapdeal did fraud with me, SNAPDEAL said they are sending me UNBOXED MI4 64GB but when I received my product, the mobile was used again this time too. and due to so much use of cellphone the backside sticker which reflects IMEI number has gone dirty and it DETERMINES that mobile has been USED for many months. Then I checked the INVOICES and the story unfolded, seller's invoice says REFURBISHED MI4 64GB but SNAPDEAL'S invoice says UNBOXED MI464GB. After looking at the invoices I was about to fall on the ground. How can SNAPDEAL do this to me. I HAVE NEVER SEEN SUCH A FRAUD E-COMMERCE COMPANY LIKE SNAPDEAL. I am also attaching the invoices so that you can see them, I am going to send a chain-email to all of my friends and post it on facebook, google+ and tweet on twitter about this. Also I am going to put a complaint on all consumer forums and websites. I AM LITERALLY REGRETTING WHAT I DID. I BURNT MY FINGERS ONCE AGAIN. I WOULD RECOMMEND EVERYONE NOT TO BUY FROM SNAPDEAL.

And now, I get two calls from Snapdeal and they explain me that it is unboxed phone so minor scratch may be on the phone then I teach them about the difference between the REFURBISHED AND UNBOXED which I found out later that they didn't know the difference between REFURBISHED AND UNBOXED and they had just called to CONVINCE me to keep the mobile and shut my mouth. Above all, after two days I get a call from the seller itself and the lady tells me there was technical error in the bill hence mobile needs no replacement but after making her understand that I can see that mobile has been used for many days and later she checks the images which I had sent earlier then she realises that I am correct and forwards my complaint further. Today I got a call from snapdeal and they directly told me that "complaint cannot be taken because investigation did not found any error and mobile is fine". Now I am forwarding my complaint to consumer court.
I WOULD RECOMMEND EVERY ONE NOT TO BUY ANYTHING FROM SNAPDEAL BECAUSE THEY ARE DOING FRAUDS WITH YOU

Snapdeal.com Customer Care

from New Delhi, Delhi

Mar 17, 2016

Verified Support

Dear ashfaquealamansari,

We request you to allow us some time as our team is working on your concern. Our representative will get in touch with you.

Regards,
Team Snapdeal

A

ashfaquealamansari

from Chennai, Tamil Nadu

Mar 26, 2016

Now, snapdeal calls me and tells me that their team has investigated the product and it is fine but i dont understand what is fine because seller says refurbished mobile and snapdeal says unboxed mobile. It means that snapdeal is selling refurbished mobile but telling people that they are selling refurbished which is a fraud. I want snapdeal to refund my money and stop doing fraud with customers. And customers please dont buy anything from snapdeal because they are doing frauds with you

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Address: New Delhi, Delhi, 110020

Website: Www.snapdeal.com

Snapdeal cancelled my order itself after giving two dates total 15 of days they cancelled my order. And after making complaints and email to help desk of Snapdeal till date no one responded. They had neither delivered delivered my product nor money. customer care cell had no credibility towards customers complaints no one reverting, do needful

+2 photos

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 13, 2016

Verified Support

Dear M mk,

Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Team Snapdeal

M

M mk

from Mumbai, Maharashtra

Feb 14, 2016

After Snapdeal's comment on consumer forum to write them at [protected]@snapdeal.com, I had mailed all the information and hassle faced but again no response. What to do next to have one of my thing back ?? What justified compensation do I get for hassle ???

Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 23, 2016

Verified Support

Dear M mk,

Hope you are doing good.

Information about your Order ID and Complaint Number are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Team Snapdeal

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Address: Darjeeling, West Bengal, 734003

I had purchased a mob phone from snap deal where was an offer of 5% cash bach which I have not received till now after make complain several time
plz help me to get the same

+1 photos

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 12, 2016

Verified Support

Dear Debabrata.[protected]@rediffmail.com,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Team Snapdeal

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Address: New Delhi, Delhi, 110044

Website: www.snapdeal.com

I had bought Mahavir 6 Pcs Non Stick Induction Cookware Set, bearing order id [protected] on 26th Jan 2016 by Rs. 1, 245/- and got it delivered on 29th Jan 2016. I could not open and check the product as I was out of station that time. When I was able to go through the product was quite surprise as I was never expected this kind of fake information from Snapdeal and could not return also as the return period has ended.

It had clearly mentioned there that the product is induction cookware while there is no induction base at all. the color quote had burnt and the pan became swelling when it had been put on the induction. The smoke were all around the room.

I am very much disappointed with Snapdeal, would really appreciate if any action will be taken. Otherwise I would recommend everybody not to purchase or trust SnapDeal products ever. I hope you would replace the products from me.

+4 photos

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 12, 2016

Verified Support

Dear Simanchala Padhy,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Team Snapdeal

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I placed an order for a prestige pressure cooker (cost Rs. 1315). When we opened the box in front of delivery boy, it had one STONE instead of a pressure cooker. We have refused the consignment and given it back to delivery boy. You are requested to look into the matter and do the needful.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 11, 2016

Verified Support

Dear ndpc,

Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 18, 2016

Verified Support

Dear ndpc,

Hope you are doing good.

Information about your Order ID and Compalint Number are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Team Snapdeal

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Website: www.snapdeal.com

This is the worst service ever i have experienced
i have ordered sparx foot wear on snapdeal
but the product doesnt fit me (size problem)
so i returned it
team snapdeal refunded my money
but they promised me that they will return the courier charges too
i have called the customer care thrice but it was of no use
i have registered complaint for nearly 10 times in snapdeal

order ID : [protected]

hope team snapdeal refund my courier charges soon

+1 photos

Aug 6, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 11, 2016

Verified Support

Dear chaitanyamch,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team

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Address: Prakasam, Andhra Pradesh, 523155

Website: Snapdeal.com

I'm purchasing TCL pride T500 smart mobile in Snapdeal.com online shopping if I'm reciveing a faulty mobile it was not working I'm requesting that company take return and send my money back to my given bank so they are not respond sir please take action on the company sir please
My name : Devi Sankar
Order I'd : [protected]
Return request tiket id : 19050247
Product wroth : Rs. 10499/-
Thanking yousir

Aug 6, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Feb 28, 2016

Updated by Ramez99 Product not tack back and not refund my money, they said my our coriour partner pickup the item but not coming and not respond till date sir

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 11, 2016

Verified Support

Dear Ramez99,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Team

R

Ramez99

from Nellore, Andhra Pradesh

Feb 22, 2016

That company sad"my coriour partner was pickup your item and send money back", if my item was till waiting for coriour agent they wer not coming and no respond please sallow my problem sir

Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 25, 2016

Verified Support

Dear Ramez,
(Ramez99 )

Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.

Regards,
Team Snapdeal

Snapdeal.com Customer Care

from New Delhi, Delhi

Mar 5, 2016

Verified Support

Hi Ramez,
(Ramez99 )

Our team got in touch with you and informed you to share courier receipt.

Thanks,
Team Snapdeal

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Address: Thane, Maharashtra, 400603

Website: www.snapdeal.com

I ordered Aquagrand plus 12 stage water purifier from Snapdeal having INVOICE NUMBER:SF6CBB/15-16/3128.

I received it within 3 days of ordering on 14th of Jan. Completely Happy with the service.

Then the waiting game begins. I trusted the Brand Snapdeal and didn't checked the product.

As it was a water purifier I waited for the executive to come and install. However it happened that the company sent the executive on 24th Jan i.e. 10 days of receiving the product.

As the executive unpacked the thing, to my dismay I found the platform of the purifier to be broken and Paper Box containing the other parts soiled.

I immediately called up the snapdeal customer care and informed about the issue. Simultaneously I uploaded the pics of the damaged product.

Although their company policy says that the query wi be resolved in 48 working hrs, nobody responded till 27th Jan.

Then on 31st they wrote back to me that according to company refund / return policy the customer should report incident with in 7 days.

They advised me to contact Company directly.

I understand it for other materials such as clothes/ watches or even mobile, water purifier is a product which needs expert hep to be installed.

When I called up Aquagrand.in directly, they said something which shocked me.

The executive said they don't sell their product in association with Any online partner and the product which you have received might be a fraud product.

Then I called up the third party for any resolution but they told me to contact with Snapdeal.

Baseline is even after 18 days, I am not able to drink pure water for which I bought the water purifier.

Where is my fault over here. I need Justice. I need a complete refund for this product as it is definitely a fraud product assembled and sod it by some third party.

+2 photos

Aug 6, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 11, 2016

Verified Support

Dear prnayak,

Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Team

Snapdeal.com Customer Care

from New Delhi, Delhi

Apr 22, 2016

Verified Support

Dear Prnayak,

Hope you are doing good.

We wish to inform you that your refund has been initiated from our end.

Regards,
Team Snapdeal

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Address: 560078

Website: www.snapdeal.com/myorders

I am booking for order 25th january 2016 .my order is not delivered its too much
delay. i am paid for this product.so plz refund money

+1 photos

Aug 6, 2021

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

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R

rafi996640

from Mumbai, Maharashtra

Feb 10, 2016

no responsible

Snapdeal.com Customer Care

from New Delhi, Delhi

Feb 12, 2016

Verified Support

Dear rafi996640,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Team Snapdeal

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