| Address: Thane, Maharashtra, 421302 |
| Website: snapdeal.com |
Snapdeal- a big fraud online shopping website.
First i ordered unboxed xiaomi mi4 16gb which was already used and defective. Had problems with battery, screen, camera and heating problem. I experienced many difficulties while returning the product because i was routed to customer care then website and then again customer care. Well, after so many calls and mails finally my product returned and got my refund too late. Then i purchased unboxed xiaomi mi4 64gb thinking snapdeal will not repeat its mistake again. But this time snapdeal did fraud with me, snapdeal said they are sending me unboxed mi4 64gb but when i received my product, the mobile was used again this time too. And due to so much use of cellphone the backside sticker which reflects imei number has gone dirty and it determines that mobile has been used for many months. Then i checked the invoices and the story unfolded, seller's invoice says refurbished mi4 64gb but snapdeal's invoice says unboxed mi464gb. After looking at the invoices i was about to fall on the ground. How can snapdeal do this to me. I have never seen such a fraud e-commerce company like snapdeal. I am also attaching the invoices so that you can see them, i am going to send a chain-email to all of my friends and post it on facebook, google+ and tweet on twitter about this. Also i am going to put a complaint on all consumer forums and websites. I am literally regretting what i did. I burnt my fingers once again. I would recommend everyone not to buy from snapdeal.
Snapdeal.com customer support has been notified about the posted complaint.
snapdeal