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Snapdeal.com Complaints & Reviews

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Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 508

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A
AmitabhGarima
from Etawah, Uttar Pradesh
Feb 14, 2016
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Address: Jaipur, Rajasthan, 302017
Website: www.snapdeal.com

Order ID: [protected]
I ordered for 'KS vibra+suna belt' but I've received 'SOBO vibra+suna belt'. Also, it is not working properly.
Please refund my money.
Snapdeal.com customer support has been notified about the posted complaint.
Dear AmitabhGarima,

Hope you are doing good.

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Team Snapdeal
Still my problem is not resolved. Snapdeal is not replacing my product also they are not refunding for damaged product. I have to pay for a wrong & damaged product. They are cheating & doing bluff.
Dear Garima(AmitabhGarima),

Apologies for the delay. Our team is working on this concern; we will get in touch once we have further updates on the same.

Regards,
Team Snapdeal
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    A
    aman@1996
    Feb 14, 2016
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    Address: New Delhi, Delhi, 110020
    Website: snapdeal.com

    I puschsed a mobile from snapdeal.com and recieved by 14th jan 2016.i faced a problem in incoming calls. I complined about this company and asked for return and put a request refund and company send a engineer to check a problem in my mobile phone on 21th jan and found that product is faulty and assured me that product will be pickuped in 2-3 days and after that i am trying to contact a company regularly but it is not responding me.please look into this matter and help me to get my money back.
    Snapdeal.com customer support has been notified about the posted complaint.
    Dear [protected]@1996,

    Hope you are doing good.

    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

    Thank You for your cooperation.

    Regards,
    Team Snapdeal
    Hi Aman,

    Our team got in touch with you and informed you that amount has been credited.

    Thanks,
    Team Snapdeal
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      M
      mukesh soni jabra
      from Mumbai, Maharashtra
      Feb 14, 2016
      Resolved
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      Resolved

      Address: 400092
      Website: www.snapdeal.com

      Snapdeal Sell Fake Product
      fake jabra blutooth storm
      And When I Caught Them

      They ask and challenged me
      Bring Certificate From Service station

      SERVICE STATION STAMPED MY BILL
      WITH STAMP FAKE PRODUCT
      WHY
      THEY SHOULD GIVE ME CERTIFICATE

      Order number [protected]
      Sub order [protected]
      Aug 7, 2021
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Dear mukesh soni jabra,

      Hope you are doing good.

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

      Thank You for your cooperation.

      Regards,
      Team Snapdeal
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        A
        abhiankitraj
        from Mumbai, Maharashtra
        Feb 14, 2016
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        I placed an order (gas joice casual shoes) on 12th Jan, 2016, and i didn't get my cashback Rs.325 yet. So plz solve my problem as soon as possible..
        My order no. Is [protected]
        Snapdeal.com customer support has been notified about the posted complaint.
        "Dear abhiankitraj,

        Hope you are doing good.

        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

        Thank You for your cooperation.

        Regards,
        Team Snapdeal
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          S
          Srinivasa Holla
          from Thanjavur, Tamil Nadu
          Feb 14, 2016
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          Reference order No. [protected] for Raymond beige cloth 1.3 m.

          The Raymond beige as per order was received. I got it stiched by spending another Rs. 55/. After first wash the cloth totally wrinkled & appears like sieving cloth. The material supplied is FAKE Raymond cloth.

          I will also take up the matter with Raymond's mali
          Snapdeal.com customer support has been notified about the posted complaint.
          Dear Srinivasa Holla,

          Hope you are doing good.

          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

          Thank You for your cooperation.

          Regards,
          Team Snapdeal
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            K
            kartik8957
            Feb 13, 2016
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            Address: 208025
            Website: www.snapdeal.com

            It's been more than 2 months and these guys could not refund my amount. Whenever i call to check the status of refund they always say that they are working on it and the amount will be refunded soon. Even i have provided my NEFT details still these hopeless guys could not process my request. I placed my request for refund on[protected] and still i am waiting and hoping for my refund. Worst ever experience with this horrible site.

            My refund ticket no[protected]
            My order no. - [protected]
            Snapdeal.com customer support has been notified about the posted complaint.
            Dear kartik8957,

            Hope you are doing good.

            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

            Thank You for your cooperation.

            Regards,
            Team Snapdeal
            Hi Kartik,

            Our team got in touch with you and informed you that amount has been credited.

            Thanks,
            Team Snapdeal
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              S
              Saswat Raut
              from Bengaluru, Karnataka
              Feb 13, 2016
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              Address: Khordha, Odisha, 751025
              Website: Snapdeal

              Hello, I had brought a micromax canvas spark Q380 8 gb silver and black for Rs 5110 which was delivered on 18 Dec, 2015 with order id [protected] is still under warranty period of one year but now within 3 months o[censored]se its earphones has stopped working.i need immediate help and replacement of the headphones.
              Snapdeal.com customer support has been notified about the posted complaint.
              Dear Saswat Raut

              Hope you are doing good.

              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

              Thank You for your cooperation.

              Regards,
              Team Snapdeal
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                H
                harish pm16
                from Chirala, Andhra Pradesh
                Feb 13, 2016
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                Address: Vizianagaram, Andhra Pradesh, 535002
                Website: snapdeal.com

                Hi my name is harish and i have ordered Samsung Galaxy Grand Max 16GB (order id : [protected] ) on 10 feb 2016. suddenly on 13 feb it showing that "This order is closed. New order is being placed".i dont know what that means but im certain that it is not going to be delivered, good grace i ordered it via cash on delivery.snapdeal is the worst website ever.
                Snapdeal.com customer support has been notified about the posted complaint.
                Dear harish pm16,

                Hope you are doing good.

                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

                Thank You for your cooperation.

                Regards,
                Team Snapdeal
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                  S
                  sivanarayana521
                  from Chennai, Tamil Nadu
                  Feb 13, 2016
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                  Address: Guntur, Andhra Pradesh, 522004
                  Website: www.snapdeal.com

                  Recently I was brought redmi 2 prime order [protected]. so which gives me offer IDEA512 @512MB for 2 months so i tried to this offer on idea cellular network but it was faild what was the problem? It says "parameters not found or not valid to this offer.
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Dear sivanarayana521,

                  Hope you are doing good.

                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

                  Thank You for your cooperation.

                  Regards,
                  Team Snapdeal
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                    H
                    hulkdhoom
                    from Chennai, Tamil Nadu
                    Feb 13, 2016
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                    Address: New Delhi, Delhi, 600060
                    Website: snapdeal.com

                    I bought the product of transcend 1tb 25m3 from snapdeal on 5th feb i opened the product on 8th initially was working but same night stopped working. i raised a request for refund. snapdeal people told me that to get jobsheet number for replacement.. the service center took product and gave me a slip..snapdeal people didnt btell me that i have to return product. then y they have to tell me to get a job sheet snapdeal cheaters mother **** people never buy product from snapdeal...they are fooling indians
                    Snapdeal.com customer support has been notified about the posted complaint.
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                      B
                      Bhushan Vedpelli
                      Feb 13, 2016
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                      Address: Pune, Maharashtra, 411014

                      I purchased Ambrane P[protected] mah power bank which is of bad quality & I don't want that product, please refund my money back
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Not a consumer friendly online shopee
                      snapdeal
                      Dear Bhushan Vedpelli,

                      Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

                      Thank you for cooperating.

                      Regards,
                      Team Snapdeal
                      Dear Bhushan Vedpelli,

                      Hope you are doing good.

                      Information about your Order ID and Complaint Number are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

                      Regards,
                      Team Snapdeal
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                        U
                        Ultimatix14
                        Feb 13, 2016
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                        Address: 411057
                        Website: Snapdeal.com

                        Hi Team,

                        I want to launch complaint against the Snapdeal.com. I have ordered Nikon DSLR camera from snapdeal as they offered the least price and additional 2000 rs cash back offer.

                        After ordering, I did not get my 2000 rs cash back offer. When I called the Customer care, he promised I will get the amount after 2 months, But its more than 2 months and I havent recieve the amount.

                        And now when I mailed them to check the status, they say that the offer was in app only, but while ordering they did not have any condition like this. They made falsh promise in site and their representative also made false promise on call. You can check their Customer care line for the records and confirmation.

                        They are a fraud company, and I want to inform all people that no body should buy any product from them.

                        Invoice details Item Name Nikon D5200 DSLR Camera
                        INVOICE NUMBER : S50EB8/15-16/5161
                        INVOICE DATE : 05-Nov-2015

                        Please take the necessary action them.
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Dear Ultimatix14,

                        Hope you are doing good.

                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

                        Thank You for your cooperation.

                        Regards,
                        Team Snapdeal
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                          T
                          tarananda
                          from Gurgaon, Haryana
                          Feb 13, 2016
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                          Address: Gurgaon, Haryana, 122002
                          Website: www.snapdeal.com

                          An Order ID: [protected], Placed On 10 Feb, 2016 with Snapdeal for Rs 844. The item was a Transcend Jetflash 810 flash drive of capacity 32 GB blue-black in color (photo and order details attached). I promptly received a 32GB Transcend 700 black model on Feb 11, 2016(photo attached as well as Snapdeal price of Rs 796). Upon receiving the courier at about 2:30 in the afternoon I immediately lodged a complaint with Snapdeal as to why I was charged Rs 844 and not given what I had ordered. This is the third instance of same thing happening: Snapdeal advertises an item for a certain price and when it comes to delivery they deliver a lower priced different product. I have already made a complaint in this forum during last year Diwali sale when Snapdeal delivered an inferior variety of Hard Disk. In that instance Snapdeal as usual was very apologetic and refunded my money and I was assured that such a thing will not occur again. Unfortunately it has indeed happened again. Once again the same apologies and assurance of non-recurrence! To be sure I have used Jetflash 700 and it is a good product. Snapdeal agreed to pick up the pendrive on 12 Feb and replace it with model 810 which by the way is today priced at Rs 935. However due to paucity of time and the fact that I had to travel (the reason I ordered OTG pendrive) I did not take up the offer. It is ridiculous to pay the money upfront, then return the item, wait for the courier etc. What a waste of time. The only reason I am lodging this complaint is I want the CEO of Snapdeal Mr. Kunal Bahl to know what is happening inside Snapdeal. Either some of the employees are sabotaging his efforts or the vendors are conspiring against Snapdeal. I hope Mr. Bahl you are listening. We certainly would like you to succeed and prevent a monopoly in e-commerce by your competetors. Finally please learn from the Americans and one of your formidable competetors: You do not take away a customers money and cheat him albeit agree to replace/refund. Good business ethics demand that the item be replaced first or simultaneously with a reverse pick up. The least you can do now is immediately FIRST give me a replacement or refund me Rs 75 for the difference in price.
                          Dr. Tara Nanda
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Dear tarananda,

                          Hope you are doing good.

                          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

                          Thank You for your cooperation.

                          Regards,
                          Team Snapdeal
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                            S
                            sunil5656
                            Feb 13, 2016
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                            Address: New Delhi, Delhi, 110052
                            Website: snapdeal

                            मेरा रजिस्टर मोबाइल नंबर [protected] मैंने स्नैपडील से स्पार्क मोबाइल आर्डर किये थे स्नैपडील ने मेरा आर्डर डिलीवर क्र दिया पर मझे मेरा प्रोडक्ट मिला नहीं मे कस्टमर केअर पर फ़ोन कर रहा हु वो कोई जवाब नहीं दे रहे है
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Dear sunil5656,

                            Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

                            Thank you for cooperating.

                            Regards,
                            Team Snapdeal
                            Dear Sir,

                            My number is [protected]
                            I need my idea call and sms detail for last 1 year please send to my mail id all in coming and outgoing telephone number also need
                            Regards
                            My- Email id plz sent [protected]@gmail.com
                            Dharmender
                            Dear sunil5656,

                            Hope you are doing good.

                            Information about your Order ID and Complaint Number are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

                            Regards,
                            Team Snapdeal
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                              P
                              Pdi
                              from Mumbai, Maharashtra
                              Feb 13, 2016
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                              Address: Mumbai City, Maharashtra, 400037
                              Website: Snapdeal.com

                              I have ordered body shop shower gel combo of 2 for 1350 rs...after d delivery d price printed for d same was 425 each den for 2 bottles it should be rs.850..i hqve called snapdeal 20 times but dey fail to solve my query...
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Dear Pdi,

                              Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

                              Thank you for cooperating.

                              Regards,
                              Team Snapdeal
                              Dear Pdi,

                              Hope you are doing good.

                              Information about your Order ID and Complaint Number are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

                              Regards,
                              Team Snapdeal
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                                G
                                Gundip singh
                                from Nawanshahr, Punjab
                                Feb 13, 2016
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                                Address: Fazilka, Punjab, 152116

                                Hi,
                                Respected sir/mam,
                                i have placed the order whose
                                Order ID: [protected] (1 Item)TSX Combo of Black Full Sleeves Quilted & Bomber Jacket With Polo T-Shirt which was not according ti desired item as per mention in the SD nd returned back, i got back money back but my courier charges still not refund after many calls.
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Dear Gundip singh,

                                Hope you are doing good.

                                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

                                Thank You for your cooperation.

                                Regards,
                                Team Snapdeal
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                                  P
                                  Prem Mishra
                                  Feb 13, 2016
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                                  Address: Jaipur, Rajasthan, 302013

                                  सर मेरा आड्र्र नम्बर [protected] और [protected] जो की अभी तक नही मिला जयपुर में go javas कोरियर के पास यह है पिछले २ दिनो से पर यह नही दे सके है यह कोई पहली बार नही है पहले भी यह ऐसा करते रहे है जिसकी शिकायत में पहले भी कर चुका हूँ पर आपको शायद चिन्ता नही होगी ग्राहक की पर आपसे निबेदन है की इस कोरियर कम्पनी को कोई मेरा सामान न दिया जाएं और अभी जो सामान है उसकी मुझ तक पहुचाने की कोशिश करें !
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Dear Prem Mishra,

                                  Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                  Regards,
                                  Team Snapdeal
                                  Hi Prem,

                                  Our team got in touch with you and informed you regarding product delivery.

                                  Thanks!
                                  Team Snapdeal
                                  i ordered a zyiadan half rim glass frame, and i received by speed post, and it was not suitble, so infomed to them, then they told me send by courier and charges will pay by snapdeal.ok i sent parcel back to thier godown in benglore, but until it was not reached them, so please track the parcel.they said, donot worry, but until now no responce
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                                    A
                                    ABDUL KHADIR KHADIR
                                    from Belur, Karnataka
                                    Feb 13, 2016
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                                    Address: Bangalore, Karnataka, 560039
                                    Website: Snap deal

                                    As I purchased micromax mobile it's not working they told me to visit service center submit the job sheet still nobody is responding
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Dear ABDUL KHADIR KHADIR,

                                    Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

                                    Thank you for cooperating.

                                    Regards,
                                    Team Snapdeal
                                    Dear ABDUL KHADIR KHADIR,

                                    Hope you are doing good.

                                    Information about your Order ID and Complaint Number are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

                                    Regards,
                                    Team Snapdeal
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                                      soumya_bunty7
                                      from Bhubaneswar, Odisha
                                      Feb 13, 2016
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                                      Address: Sundargarh, Odisha, 769005

                                      I bought Reebok men's socks one months ago amount of RS 315 and with an additional delivery charge thirty rupees, snapdeal promised to give Rs. 150 for freecharge recharge within 3-5 days of the receipt of the product. Which I have not received till now. Even after repeatedly contacting them asking for the “freebies” they have been since then giving completely ignorant answers and saying it will credit to your account. They have not showed courtesy to even contact me, already I registered a complaint Reference number :18278753
                                      order number [protected].
                                      mobile number:[protected]
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      They are replying to me after the completion date of return/exchange that "We have checked and found that you are not eligible for cash back. "
                                      Dear soumya_bunty7,

                                      Hope you are doing good.

                                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

                                      Thank You for your cooperation.

                                      Regards,
                                      Team Snapdeal
                                      Hi SOUMYA,

                                      Our team got in touch with you and informed that you are not eligible for the cash back.

                                      Thanks,
                                      Team Snapdeal
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                                        M
                                        mohanrao1
                                        from Bengaluru, Karnataka
                                        Feb 12, 2016
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                                        Address: YSR, Andhra Pradesh
                                        Website: snapdeal

                                        Order id-[protected] ticket id[protected] sir, i have ordered a dress in snapdeal 29th january.. and received it on 8th february.. but it does't fit to me and quality of that product also too bad. Its very cheap cloth .. thats why i want to return it and refund my money.. i had registerd complaint for reverse pickup on 10th february.. but till there is no responce.. and today i got a mail that my reverse pickup get cancelled and i can't return my product .. its very bad experience through snapdeal .. i am new customer and registerd few days back and purchased around 10 items.. this is my first return complaint.. plz respond quickly and positively .. thank you
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        I dont want to trust on 7days replacement policy.. its worst.. no response ... 7days are going to end..i dont want to loss my money plz refunt it...
                                        Dear mohanrao1,

                                        Hope you are doing good.

                                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

                                        Thank You for your cooperation.

                                        Regards,
                                        Team Snapdeal
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