[Resolved] Snapdeal.com — I have ordered a mobile back cover so issues with delivery

Jay010101

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	www.snapdeal.com

Hi, I have ordered a mobile backcover last week, I got the message that the delivery is missed twice atlast i got the item on the 3rd attempt, the issue is the deivery person never called me, he just came and went, Also on the 3rd attempt he came and gave the parcel to my 5 yr old daughter who was playing outside and went away without evening calling of informing me or taking any signature. This is really pathetic. How can a delivery person come without making a call, this is my second order in snapdeal, i always buy from Flipkart or Amazon, i hope i will never order anything in Snapdeal again, becoz for that i have to sit at home as the delivery person will not call. Is it a rule in Snapdeal that the delivery person will not call or take the signature once we get the parcel. Also haven't received any customer satisfcation mails from snapdeal.

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Nov 28, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2016

Snapdeal.com Customer Care's response Dear Jay010101,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear Jay010101,
We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal