[Resolved] Snapdeal.com — jbl car subwoofer

Prateep E

from Andiyur, Tamil Nadu

Address:	Tirupur, Tamil Nadu, 641602
Website:	www.snapdeal.com

Recently I bought jbl car subwoofer (model - jbl gtx 1200t)from snapdeal.It cost is RS-5915.I ordered with cash on delivery.It comes with FedEx courier service.I bought within 4 days from the date of order.Order Id is [protected].But I received duplicate product inside the box. So I requested to return the item and get replacement for that order.so the snapdeal creates return pickup from bluedart courier.Also the pick up happened at[protected].but still now I didn't received the replacement product from snapdeal.Please help me solve this issue and make replacement for my order.

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Oct 9, 2018

Complaint marked as Resolved

Replacement product delivered.

Snapdeal.com customer support has been notified about the posted complaint.

Sep 19, 2018

Updated by Prateep E Also the customer care service not up to the mark.no way to speak with customer care representative.

Verified Support

Sep 25, 2018

Snapdeal.com Customer Care's response Dear Prateep,

Sorry for the inconvenience. As checked, the replacement is in process and will be delivered to you by the expected delivery date 08 Oct 2018, kindly wait until then.

Regards,
Team Snapdeal