[Resolved]  Snapdeal.com — lucky draw winner

Address: Jamnagar, Gujarat

Snap deal company (Congratulation) you got 2nd prz (Tata indigo car) and amount price rs.6, 25, 000, registration service charges deposit on 8500/-only for details call us customers care: [protected]
Your a/c no. *3631 is debited for rs. 8500.00 on[protected]:00 and credited to a/c no. *1636 (Upi ref no[protected]. And call no:[protected]
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Mar 31, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Feb 27, 2018
Updated by Kishan Parekh
Fake call no:[protected]
Verified Support
Feb 28, 2018
Snapdeal.com Customer Care's response
Dear Kishan Parekh,

This is to inform you that we do not promote such promotional activities and request you to stay away from such calls or report it to the nearest police station.

Regards,
Team Snapdeal
Verified Support
Nov 01, 2018
Snapdeal.com Customer Care's response
Dear Kishan,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
 
103 Comments

Comments

Hi,

I have recieved a letter from Snapdeal Prize department, stating that I have recieved Prize money of Rs.1, 00, 000/-+ coupon value and informing that it is on the occasion of Anniversary celebration of the company. I want to know whether it is true or fake. As it has come through Snapdeal Address Nalini Ranjan Avenue Saha Road New Alipore Kolkata 700053 to my home address with my name. Kindly revert asap.

Regards,
Jasmeet Kaur
Snapdeal.com Customer Care's response, Dec 24, 2018
Verified Support
Dear Jasmeet,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
Surya runa's reply, Aug 3, 2019
Sir apese koi pesa liya kya
Is this true?
Snapdeal.com Customer Care's response, Jan 12, 2019
Verified Support
Dear Srishtee,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
Sir mere pass Snapdeal ka ek letter says h usme 10 lakh ka cash coupon h
Sir plzz tell me it's ture and fake
Snapdeal.com Customer Care's response, Feb 13, 2019
Verified Support
Dear Rey,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
Hi Snapdeal Team,

I did shopping for the shoes on 23 Mar. now receiving calls from number along with below message. I need you to ensure the authenticity of below messages.

============
Dear customer you are winner of . SNAPDEAL company TV show HOME SHOPPING you win 1st prize M ahindra xuv 500 and amount rate prize Rs. 12, 40, 000-Registration charge 6, 600 only deposit contact this no, tollfree no
[protected], [protected]
===========

If not sent by snapdeal and fake call. then I need to know.

1.) How does these fraud get to know our data which is maintained by snapdeal?
2.) I can see a lot of consumer complaints regarding same query, have you logged an FIR for this frauds to investigate the above contact number?
3.) This snapdeal responsibility to maintain the subscriber data confidentiality so that we can trust on line app and go for online shoping. how you going to be maintain that?
4.) what action you have taken on this till now?
Snapdeal.com Customer Care's response, Mar 27, 2019
Verified Support
Dear Jaswant,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
I got a call now from an unknown no. And he said I need to share my account details, IFSC code and he will transfer 12 Lakhs in one hour or second option, I will send him my aadhar card by WhatsApp and he will send me the new car documents and new car by 1 day. No money to be paid by me now. Then I started searching on net. Many similar dupes in the past. Taking the name of Snapdeal, how we will know if snapdeal is the main culprit.
Snapdeal.com Customer Care's response, Mar 30, 2019
Verified Support
Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
Ye snapdeal hi ghatiya h..don't trust that site
Snapdeal.com Customer Care's response, Apr 6, 2019
Verified Support
Dear Khayrun,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
Dear Snapdeal team,

I have recieved an acheivement certificate for an online shopping lucky draw contest, on the name of my sister Takureshwari, on 14th febraury, 2019, with a reference no C.648 AND A BAR CODE - 1506-AX-33261. It is stated that he won a prize money of ₹ 1, 00, 000 and a Scratch card coupon worth of ₹ 10, 00, 000. At the end of the letter, it is given that "this is an internal initiative of the company solely meant for promotional purpose only and all the prize relayed information will only be available on our prize helpline number ([protected], [protected]) only and NOT THE COMPANYS CUSTOMER CARE NUMBER. So, please don't call the Customer Care Number as that is only meant for taking Orders or providing Post Sale Supports."
There are some Redemption Rules given at the end of the letter. Please find the attatch, recieved vouchers and the letter.
Please confirm if this genuine.

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Snapdeal.com Customer Care's response, Apr 15, 2019
Verified Support
Dear Ranganatharaju,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
sir mughe ek call aaya tha ki hamko tata safari mila hai hamko 8500 registration ke a/c me dalna ho ga or ham dal diya fir kuch der bad call aaya ki aap ko tata safari ka insurance karwana hoga nahi too aap ka gari transpost wala nahi le jaraha hai insurance ke liye 27200 bhi ham dal diya fir next day call aaya ki jharkhan or bihar boarder par police ne gari ko pakar liya hai q ki bihar ka registration nahi hai aap ko bihar ka registration karane ke liye 18000 mere a/c me dalna hoga woha apne aap ko snapdeal adviser bata raha tha ushka id hai mere pass or driver ka driving lisence bhi

EK A/C NO JO DIYA THA HAM USHME NAHI DALA THA
NAME: MR PARKAS DAS
A/C NO. [protected]
IFSC :SBIN0012548
BANK : SBI

jis a/c me ham paisa dala tha wah
Name :snapdeal Pvt Ltd.
A/c no. [protected]
IFSC : SBIN0002948
BANK: SBI

JIS MOB NO. SE HAMKO CALL KIYA THA
NAME: RAJESH KR AGWRAL
MOB . [protected]

OR DRIVER KA NO.
NAME: SURESH SAINI
MON. [protected]

OR WOHA JO WHATSAPP NO. SE HAMKO CONTACT KIYA THA
MOB. [protected]

SIR PLEASE MERA PAISA RETURN KARWADO DO
MERA HAI
NAME AFTAB ALAM
MOB. [protected]

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Aftab Alam 12's reply, Apr 28, 2019
any body please help me sir
please koi too mera money return karao
Snapdeal.com Customer Care's response, Apr 29, 2019
Verified Support
Dear Aftab,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
priyachaurasiya's reply, Jun 21, 2019
aapko paisa return mila kya ?
sir muje abhi snapdeal walo ki traf se call aayi hai ki mane 16, 50000 ka inam jita
Snapdeal.com Customer Care's response, May 8, 2019
Verified Support
Dear customer,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
Plz inform me that if any lucky draw is in the name of mine name is shivprasas md sir could you plz inform me because some one call and asking for money in the name of Snapdeal so could you tell me
Snapdeal.com Customer Care's response, May 21, 2019
Verified Support
Hi Shivu,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal
TO, THE DIRECTOR,
SNAPDEAL online shoping website,
Address Snapdeal, Jasper Infotech Pvt. Ltd., 401, 4th Flr, Corporate Arena, D.P Piramal Rd, Behind Mahindra Gardens, Goregaon West. Mumbai-400062

Is the winner of tata safari true or fake ?
        i received call from snapdeal that you are the 1st winner of lucky draw either you can choose a option to select tata safari or cash payment of the cost of safari i.e. RS. 12, 60, 000 /-
CALL as well as message from your website... Legal message of SNAPDEAL ...
Why are you doing frauds from your websites and not stoping the scams   working for your website to cheat peoples ?
     Just have a look    on CLAIMS in consumer court  against you  ... this is destroing the image of your websites name and trust   and Consumers are full of faith that you are scammers ... cheater ... and HACKERS   
   THE   representatives in your websites are indulge in frauds and scams   as well as hacker's group    and they provide the secret and personal   full details of  every individual with contact no.  and gmail id  visiting your website 
So STOP ALL THESE CRIMES AND CYBER CRIMES and illegal activities of hacking accounts ... money and personal information or providing to others and also STOP to cheat peoples
So, immediately resolved the issues of cheating people and PROVIDE DIRECT PERSON TO PERSON CUSTOMER CARE SUPPORT LIKE other websites as amajon, flipkart etc ...there is not a single customer care representative to talk directly regarding any issues
Customer remains no faith in you, daily cases & complaints regarding your websites are increasing and people facing problems day by day also increasing .
So, this is WARNING LETTER given to you
Otherwise we have to file FIR Against you and take immediate legal actions which will destroy your whole image and wind up your ONline business forever
Senior officer, m.p. police
Sent from police station BHOPAL and Crime Branch BHOPAL
This is to inform you that I have received a message and a call in the morning on which I was told that I have won a Tata Safari Car or Cash price as i wanted so I want to just confirm if it is true and if it is not why are you not taking any actions against these frauds as you are such a big brand and I have already seen so many complaints like this on your wall and I wonder how you don’t care about this as they are destroying your name and it does not matter to you.Its really strange or may b you are urself indulge with them. And I don’t mean anything like this as I am a very old customer of your app and want you to take strict actions against these fraudsters. Otherwise someday they can bring you a big problem.And a very big shame to you #Snapdeal that after getting so many complaints and so many people being cheated on your brand name as they trust you and you are just replying back very shamefully that we don’t ask for this then if you don’t have to do anything with that then why don’t you take any strict actions against them as there are so many complaints against this and the way you simply reply we don’t ask for that for every complaint shows that you are indulge with them as well and the main thing which made me think of this is that how do they know our personal information which we very trust fully update our personal information to you so that you can cheat us this way.And my only question is if you are not involved in this scam then why you haven’t taken any strict action against them till now.I want an immediate answer.How could you be so careless about our personal information and give it to these fraudsters.I am really disappointed to see that it’s does not matters to you that there are so many complaints regarding this same fraud scam and you very shamelessly reply we don’t ask for it.I can sue you in court for this.I want an appropriate answer.And don’t you dare to say this now that we don’t ask for it.And this is very strange that some frauds are openly using your brand name and you don’t even reply properly to the complaints and you have one answer for all.Now just once more give me the same reason then I tell you what I do with #Snapdeal

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This is to inform you that I have received a message and a call in the morning on which I was told that I have won a Tata Safari Car or Cash price as i wanted so I want to just confirm if it is true and if it is not why are you not taking any actions against these frauds as you are such a big brand and I have already seen so many complaints like this on your wall and I wonder how you don’t care about this as they are destroying your name and it does not matter to you.Its really strange or may b you are urself indulge with them. And I don’t mean anything like this as I am a very old customer of your app and want you to take strict actions against these fraudsters. Otherwise someday they can bring you a big problem.God bless you😊🤗

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Those ### ### were telling me that i had won 1st prize i won 12 lakh that ###r dont even spoke a good english
Snapdeal.com Customer Care's response, Jun 4, 2019
Verified Support
Hi Tariq,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
hey,

one number called me, number is [protected], and he told me that you are winner of snapdeal car like 12 lac but he sad that first you have to pay 6500 rs for vijayeta praman patra card purpose then i will send amount ya car whatever you choose within in 10 min. ----- is it true ya wrong fake call answer me fast
Snapdeal.com Customer Care's response, Jun 22, 2019
Verified Support
Dear Priya,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal
he sent account details for 6500 rs purpose ..
Account is -Mr Sataym Kumar,
A/c no - [protected]
IFSC code - SBIN0020539
Branch - Nagpur
Sir I have found a letter by post from snap deal wining a lucky draw contest and a copan and they are told to me I have win 1100000
Snapdeal.com Customer Care's response, Aug 5, 2019
Verified Support
Dear Surya,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
Sir I have found a letter by post from snap deal wining a lucky draw contest and a copan and they are told to me I have win 1100000
Snapdeal.com Customer Care's response, Aug 5, 2019
Verified Support
Dear Surya,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
Got a msg in morning today.

Got so excited and made a call . But, they were busy.

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Snapdeal.com Customer Care's response, Sep 24, 2019
Verified Support
Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
Pleas halp

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Nagaraj [email protected]'s reply, Oct 4, 2019
Halp me

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