Snapdeal.com Complaints & Reviews

Hi

I bought samsung galaxy j7 prime (32gb, 3gb ram) from snapdeal. I got fake item. Phone is not working. I tried to contact the snapdeal. They are not responding my emails. I am not able to contact them via phone. I lost rs 14, 000/-. Is this snapdeal a scam?

I am very frustrated with the service..

Completed shattered. I will never use snapdea...

I ordered a laptop - details are hp 15-bu003tu laptop and paid 25000 by credit card, they said you will receive product latest by 25th february... On 21st they sent email and sms product is delivered, i got nothing, i tried calling their customer care, for this detail press this for this details press that, but you can never talk to their customer care executive, they said will reply on email, no reply nothing doing, i raised return request...

Snap deal company (Congratulation) you got 2nd prz (Tata indigo car) and amount price rs.6, 25, 000, registration service charges deposit on 8500/-only for details call us customers care: [protected]
Your a/c no. *3631 is debited for rs. 8500.00 on[protected]:00 and credited to a/c no. *1636 (Upi ref no[protected]. And call no:[protected]...

I ordered jockey socks from the website. It was written that i will receive a full length socks but i received the ankle length socks. I contacted many times customer service but all they can said was that this item couldn't be returned because they have found some quality issues in my account. Seriously? Then executive said that your transaction didn't pass our quality checks so we cannot return the item. I then escalated it to facebook...

I ordered a tv from snapdeal on jan 28, 2018 with order id: [protected]. They delivered a damaged tv with broken screen on feb 2, 2018. The same day, i raised a request for replacement.

They still havent called back or taken the tv or returned my money. I have written to them multiple times, tried calling them, tried raising different requests.

Is someone at snapdeal actually bothered at all?...

Ordered a cooler by looking the description thoroughly honeycomb what i got is not that and no remote. Filed for return, they are just calling and it wont even last for a 30 seconds to the local number and not giving reply to my emails as i am in another country even though i told them chat through email. They are just sending the email saying we are unable to contact you via phone....

I ordered a size 10 instead i got a size 9.5. I tried to return the shoe the very next day due to the size issue but they didn't accept my return request, according to them even i[censored] wear your shoe once we won't take it back. Just tell me how are you going to check the shoe without putting it in your feet and once you try it snapdeal won't accept the shoe back. So basically the rules laid down by this 'fraud' site snapdeal is a trap for us...

I have received both these products fake. Shampoo was leaking and unsealed. Smelling like a chewngum. Bottle was half and shampoo was duplicate. Totally bad quality products. I also tried 4 customer care numbers but not a single number was working. I also sent too many mails but no reply received. Later on i requested for return and registered for pick up. The guy from company who came to collect the product back doesn't know what order id's...

I ordered a ceiling fan online on www.snapdeal.com and the order id is [protected]. This fan was not as per my expectations. Hence i requested return and refund of money for the same. Refund request/ ticket id: 45706575. Return was approved and product was picked up after examining. When return was successful, i bought another fan from another vendor. After few days i got call from your snapdeal customer service mentioning that, fan cannot...

I have made online transaction for purchase of accuchech strip 2boxes for which i had received message from my credit card indus ind bank that transaction ofrs.1338 is approved for jasper infotech p. Ltd. I would like to know wether my order has been placed and when i will get the strip as it is required urgently for day to day need. I had also purchased same item on 20/02/2018 by using hdfc credit card for which also i have not received...

Hi,
I have bought one headset in snapdeal and it's not suitable for my device so i have placed the return request after that i have received call they said it's not meet their quality check so they return back the product but till now i haven't received my product or refund i have raised so many complaints but there is no response from snapdeal.
Order id [protected]

I'm pasting their response for past two months.br...

I booked and made payment for longway lw 80cm tv on 6th feb.. Given delivery date on 17th feb. But till today i didnt receive my item. The delievery company (Gati transport) also not delivered my item and no one is (Both gati and snapdeal) giving any reply to my query.. I become fool and shameless in my family. Please help to kill this issue. I didnt get proper sleep also... My order and sub order numbers are [protected] and [protected]....

Request for the replacement of dell genuine original laptop adapter charger 65w 19.5v 3.34a inspiron 14r n4010 13r n3010 15r n5010 & power cord ordered on 01-nov-2017. The laptop adapter was functioning properly until[protected]. But on[protected] my dell laptop was not getting charged using the above-mentioned adapter charger. And i have found that there is no problem with the laptop as it is getting charged when connected to similar configured...

I ordered — more then 9 products in a single attempt on snapdeal worth more then rs 8000 on date 21/22 feb 2018 and paid the amount by my credit card (Master card). After the transaction was complete money was deducted from my account but the order was not placed and no order information is available on snapdeal. Please refund the amount in my bank account or deduct from my credit card bill so that i can place my order again. My details...

I am reji anzari. I had bought a sweatshirt from snapdeal on 18 january and i found that it was in bad quality and item was not the exact thing i ordered. So i requested for returning the item and 2 days later the delivery boy picked up the item and the quality check was done and refund was initiated on 27 january. They told that it will be refunded within 24 or 48 hours. But till date, the refund is not occured and about one month is finished...

I ordered cricket bat and ball two in December 2017 but still I didn't received the items. I already paid through net-banking.

The company snapdeal is just postponing the delivery date. As per the policy they will not return the amount. They are just accumulating money by making frauds.

Order Id [protected]

Regards.
Malik...

This is in reference to order id - [protected] which i placed on snapdeal of a versace perfume. You are selling fake products and the condition of the product is so poor the bottle was all broken and you have charged me inr 1, 224/-. I have already raised a refund request to them but i still want to complaint thru consumer forum about the big brand name of versace which you are spoiling. I never expected such fake products from snapdeal....

Dear sir,
My name is radhey. I bought a mi red mi note 4 mobile from snap deal on dated 15 dec.2017. When i checked this mobile it was bad condition like speaker creak. I went mi customer service centre, where support officer said to me that mobile already used and it is second hand set.
I complaint to snap deal that said to me your problem short out withen 24-48 hrs. But till date complaint not short out. I have send many...

I bought an item on Snapdeal.com ( Order ID: [protected] ) through a voucher I received from my Snapdeal HDFC Credit Card. The item was cancelled citing reason that the product could not be delivered by courier. But no genuine attempt to deliver was made; I received no phone calls from the courier during the process of delivery. I wrote several times to Snapdeal while I was facing the problem of no contact from courier service.
Now...

I am shilpa i have ordered for 2 sets of anarkali suits i got both the sets in one order due to some quality issue i had returned the material. I was suppose to get 924 but i got only 465. I have received refund for only 1 item but refund is still pending for other. I have sent mail twice by attaching the image still i dint get any refund. Kindly help me through this at the earliest. Please find below the order details.

Order...