Snapdeal.com Complaints & Reviews

I have ordered kajal combo pack and raised return order number is 45887485, when i have opened the first maybelline kajal it was duplicate then i thought to open and check the rest 3 eyeconic, lakme absolute and loreal all were duplicate not genuine products tried snapdeal customer care number several times but no resolution. Kindly return it or refund my money back if not then send me the original ones.

The above item was booked vide order no: [protected]; sub order number:[protected]; [protected];
[protected] ivoice number S5B972/3446 dt 27Feb 2018. The number of item recieved is only one against order of three. Please take neccesary action under intimation

I, siddharth goyal on 17 february and 18 february made three transactions on snapdeal.com for the same product i. E, sgreat cashews 1000grams, pack of 2 but all 3 transactions were unsuccessful and the money was debited from the account 3 times but reversed back only once.
I used sbi debit card of my mother meera goyal for these transactions as snapdeal gives 10% off by using sbi cards. Now the debited amounts were rupees 1886, 1886 & 1913 but i got back only 1886 one time so the total of 1886+1913 is still not credited back in the account.
Details of accountholder:
Name : meera goyal, account number:[protected].
I have contacted sbi branch for this issue and they said the bank could not help me in this case as the money is not received by the bank and it is snapdeal which has your money.
The sbi says snapdeal is having your money but the snapdeal is saying they have not received any money. Please help me out.

First up is quality of material they ship is not the original and second is getting fraudulent messages regarding purchase lottery and all. Got a message from one of the snapdeal guys stating i have been chosen for a lottery and i win 2nd prize worth 6, 50, 000. And when i call them they do not give proper information. Very upset with this kind of activities that they do.

To day Igot a call from mobile no-[protected] that I am 2nd prize winer of TATA INDIGO/Rs.5, 50, 000 and a message is also received from MD-SNPDEL about the same lottery and to deposit Rs.5500/ in a/c n[protected] of Mr. Mahesh Rajoriya(sbi) SBIN001245 towards 1% GST AND FOR CONTACT NO[protected]/[protected].

My name is manish adlakha my order number is [protected] i have order loreal shempoo and conditioner when i open the order package bottel were empty it was very bad experience with me i want my money back. Please look into it. I believe snap deal is very big company. I dont know why its happen with me. Please consider it in high priority. Thanks manish adlakha

I bought skull candy earphone on 12 feb 2018 in snapdeal and it was working well but i dont know what happened now the call attending button is not working and mic is also not working too. I tried to complaint about it to snapdeal customer care but they did not responded and product has 6 months of warranty and i hope u guys can slove this problem and it need to be done as soon as possible sir

Iam Purchase "ON Nutrition Supplement "But Its Duplicate So I was Return Product Via Speed Post At Snapdeal Warehouse At Haidrabad But He Didnt Send My Refund Rs 4028/-
When Iam Check Online Tracking I Saw in Website My Product Reach At Haidrabad Wearing House.. Soo Its My Compliment Im Also Send Some Proof

Snapdeal customer care is voice fed machine. No personnel to whom one can explain problems regarding products, inefficient courier... Unlike other on line and their related courier partner.

My products reach the destination but courier don't even attempt delivery..in the mean time, company keep sending sms like 'customer refused delivery'.. Next date?.

And, the process repeats. Sad.

Hi

I bought samsung galaxy j7 prime (32gb, 3gb ram) from snapdeal. I got fake item. Phone is not working. I tried to contact the snapdeal. They are not responding my emails. I am not able to contact them via phone. I lost rs 14, 000/-. Is this snapdeal a scam?

I am very frustrated with the service..

Completed shattered. I will never use snapdea

I ordered a laptop - details are hp 15-bu003tu laptop and paid 25000 by credit card, they said you will receive product latest by 25th february... On 21st they sent email and sms product is delivered, i got nothing, i tried calling their customer care, for this detail press this for this details press that, but you can never talk to their customer care executive, they said will reply on email, no reply nothing doing, i raised return request today as that can be raised only within 7 days, so when i don't have product what will i return.

Order number -[protected].

Give me my money back all you frauds over there.

Snap deal company (Congratulation) you got 2nd prz (Tata indigo car) and amount price rs.6, 25, 000, registration service charges deposit on 8500/-only for details call us customers care: [protected]
Your a/c no. *3631 is debited for rs. 8500.00 on[protected]:00 and credited to a/c no. *1636 (Upi ref no[protected]. And call no:[protected]...

I ordered jockey socks from the website. It was written that i will receive a full length socks but i received the ankle length socks. I contacted many times customer service but all they can said was that this item couldn't be returned because they have found some quality issues in my account. Seriously? Then executive said that your transaction didn't pass our quality checks so we cannot return the item. I then escalated it to facebook but still received the same response. They don't even provide services for the wrong items that we receive. Terrible service from snapdeal. Till today even after several follow ups they didn't file a return for my item.

I would never recommend this website to anyone for the shopping. Cheap quality, terrible customer service.

I ordered a tv from snapdeal on jan 28, 2018 with order id: [protected]. They delivered a damaged tv with broken screen on feb 2, 2018. The same day, i raised a request for replacement.

They still havent called back or taken the tv or returned my money. I have written to them multiple times, tried calling them, tried raising different requests.

Is someone at snapdeal actually bothered at all?

Ordered a cooler by looking the description thoroughly honeycomb what i got is not that and no remote. Filed for return, they are just calling and it wont even last for a 30 seconds to the local number and not giving reply to my emails as i am in another country even though i told them chat through email. They are just sending the email saying we are unable to contact you via phone.

I ordered a size 10 instead i got a size 9.5. I tried to return the shoe the very next day due to the size issue but they didn't accept my return request, according to them even i[censored] wear your shoe once we won't take it back. Just tell me how are you going to check the shoe without putting it in your feet and once you try it snapdeal won't accept the shoe back. So basically the rules laid down by this 'fraud' site snapdeal is a trap for us consumers.
I received fake adidas white sneakers. The skin of the sneakers started to come off and shoes slight cracks near the sole and it showed signs of wear within 10 days. The material with which they are made is of quite cheap quality. I couldn't figure it out the very first day because it was all new and polished making it almost impossible for any average guy to tell. The sole of the shoes is stiched and is coming apart from inside (See pics) and the material coming from inside is not what adidas would use. When i called up the customer care they simply told me that they wont do anything and are not ready to listen a thing and took me very lightly. Highly disappointed.

I have received both these products fake. Shampoo was leaking and unsealed. Smelling like a chewngum. Bottle was half and shampoo was duplicate. Totally bad quality products. I also tried 4 customer care numbers but not a single number was working. I also sent too many mails but no reply received. Later on i requested for return and registered for pick up. The guy from company who came to collect the product back doesn't know what order id's product to collect. I returned him one pack but still now 10 days has been gone and not a single panny received in my account. By your company's name... You are making fool to the public. Track at your end and get my money back.

I ordered a ceiling fan online on www.snapdeal.com and the order id is [protected]. This fan was not as per my expectations. Hence i requested return and refund of money for the same. Refund request/ ticket id: 45706575. Return was approved and product was picked up after examining. When return was successful, i bought another fan from another vendor. After few days i got call from your snapdeal customer service mentioning that, fan cannot be returned. That time i explained that since this fan has been returned, i bought another one and i can not accommodate this one in my house. I would have adjusted it, if it would have not picked up for refund from snapdeal. Snapdeal executive did not listen to me and forcefully return the product. But, now i do not have space to accommodate it and want to return back to snapdeal. My question is why it was taken back by snapdeal if they cannot refund. After 2 weeks of return how they can say that they cannot refund amount? It took almost 3-4 weeks for all this process. Now i do not have any space to accommodate this fan, so requesting snapdeal to take it back and refund my amount. Please do it in priority basis

I have made online transaction for purchase of accuchech strip 2boxes for which i had received message from my credit card indus ind bank that transaction ofrs.1338 is approved for jasper infotech p. Ltd. I would like to know wether my order has been placed and when i will get the strip as it is required urgently for day to day need. I had also purchased same item on 20/02/2018 by using hdfc credit card for which also i have not received any information from you. I am regularly ordering this item and delivered in time. Why this happening this time.

Hi,
I have bought one headset in snapdeal and it's not suitable for my device so i have placed the return request after that i have received call they said it's not meet their quality check so they return back the product but till now i haven't received my product or refund i have raised so many complaints but there is no response from snapdeal.
Order id [protected]

I'm pasting their response for past two months.

Very wrost service i never seen in my life, i have ordered one product they have delivered different product then i have raised return but they saying it's not meet quality check and cancelled, i didn't received my refund/product. Please contact me

https://twitter.com/Snapdeal_Help/status/[protected]

https://twitter.com/Snapdeal_Help/status/[protected]

As checked, we've already updated you on this. We've also mailed you the details on your registered email id, please check. Thanks! –avi

Hi! I apologize for the disappointing experience you've had. We certainly didn't expect this to happen. Let me get this checked for you and set it right. Thanks! Avi

I need immediate solution
Please do the needful