[Resolved]  Snapdeal.com — lucky draw winning postal card 11 lakhs

Address:SNAPDEAL PVT LTD, NALINI RANJAN AVENUE, BASANTALAL SAHA ROAD, NEW ALIPORE, KOLKATA, Kolkata, West Bengal, 700053

Today i received a post from snapdeal pvt limited, nalini ranjan avenue, basantalal saha road, new alipore, kolkata - 700053.
Letter says that i have won prize money of rs. 1lakh + a scratch card. Scratch card shows additional winning 10lakhs. Total 11 lakhs. They have mentioned not to contact company, insteas contact their number [protected]. From further enquiry i came to know that its a fraud occuring widely in the name of sanpdeal. Please take necessary action.
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Apr 14, 2019
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2019
Snapdeal.com Customer Care's response
Dear Navin,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
Verified Support
Jul 27, 2019
Snapdeal.com Customer Care's response
Hi Naresh! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal
Complaint comments 

Comments

Snapdeal sent me fake product
Snapdeal.com Customer Care's response, Mar 14, 2019
Verified Support
Hi Abhiraj,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
I had ordered combo from which charcoal face mask is missing.
My registered mobile number was [protected]
Shahar Hussain gold+diamond facial kit with charcoal face mask was ordered
But charcoal face mask was missing
Order no [protected]
Hsn 40141010
Suborder no [protected]
Snapdeal.com Customer Care's response, Mar 16, 2019
Verified Support
Dear Nikhil,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal
Today I received Snapdeal post of nalini ranjan avenue basantall Saha road new alipore, Kolkata -700053
Letter says at am winning 10 lacks lucky prize and one lack also totally 11 lacks they have maintain not to contact company, instead contact their numbers ( protected ) from further enquiry I came to know that that it's [censored] and fraud occuring widely in the name of Snapdeal . Please take necessary action .

Today I received Snapdeal post of nalini ranjan avenue basantall Saha road new alipore, Kolkata -700053
Letter says at am winning 10 lacks lucky prize and one lack also totally 11 lacks they have maintain not to contact company, instead contact their numbers ( protected ) from further enquiry I came to know that that it's [censored] and fraud occuring widely in the name of Snapdeal . Please take necessary action .
Snapdeal.com Customer Care's response, Oct 5, 2019
Verified Support
Dear Manmohan,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
Muje bi hisa i karega

Snapdeal.com Customer Care's response, Oct 7, 2019
Verified Support
Hi Customer! Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards. Thanks, Team Snapdeal
Hi sir
Today I received Snapdeal post of nalini ranjan avenue basantall Saha road new alipore, Kolkata -700053.
The Letter says at am winning 10 lacks lucky prize and one lack also totally 11 lacks they have maintain not to contact company, instead contact their numbers ( protected ) from further enquiry I came to know that that it's [censored] and fraud occuring widely in the name of Snapdeal . Please take serious action. Other wise I will complaint against u.

Snapdeal.com Customer Care's response, Jan 2, 2020
Verified Support
Hi Rajesh!

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal
Today i received a letter regarding 1 lakh cash...

Snapdeal.com Customer Care's response, Jan 15, 2020
Verified Support
Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal
The day before yeasterday I have received a letter from naptol online shopping Pvt ltd, Nalini Ranjan Avenue, , basantlal Saha road, new Alipore, Kolkata, West Bengal-700053. In that letter attached a scratch and win card and I scratched the card in that i won 6, 50, 000 lac cash prize in that letter contains a contact no also. That number is [protected] . I have contacted on that number and he told me to submit bank detail to deposit winning amount . I submitted my bank detail on that number.
Kindly verify this and take necessary action.
accounter name : rajkumar
account number :[protected]

Hai yesterday igot one post letter
Issue on same NAVIN please action for this letter and frauders
Snapdeal.com Customer Care's response, Oct 3, 2020
Verified Support
Hi Shihu!

Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks!
Team Snapdeal
Hi yesterday I got a Post of Nalini Ranjan Avenue Basantlal Saha Road New Alipore Kolkata-700053 The letter says at am winning 1 laks lucky prize and scratch card
Snapdeal.com Customer Care's response, Mar 8, 2021
Verified Support
Dear Ajay,

Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal
Please reply for This achivement
ಈ ತರಹದ ಪತ್ರ ಬಂದಿರುತ್ತದೆ ಇದು ನಿಜನಾ ಸುಳಾ ತಿಳಿಸಿ
Snapdeal.com Customer Care's response, Apr 28, 2021
Verified Support
Dear Bhimappa,

If you are facing any issue, we request you to kindly contact the customer care through our help center.
https://www.snapdeal.com/helpcenter

Regards,
Team Snapdeal
I'm jitendra Meena From dausa rajasthan working AIR INDIA at Hubballi Airport karnataka today I received a letter from ur side and along with that letter one scratch card is also.in this scratch card 8, 20000 prize money .and they are asking about my bank details for credit the amount. If this letter snapdeal sending me. Call me I will come and collect the amount.

What is going on in this shopping company so many people cheating incident happen.
Tomorrow I am going the police station and file the complend because ur side no answer we are not sending but how they got the details your customers.this the scam company you only sold-out the customers personal data. And I make a video and upload the social media. All the snapdeal team froud. They only did. I want to upload that letter copy but it's not accept.
Snapdeal.com Customer Care's response, Jul 12, 2021
Verified Support
Dear Jitendra,

Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

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