[Resolved] Snapdeal.com — MATERIAL NOT RECEIVED AND NO UPDATE FROM THE CUSTOMER CARE | |||
Dear Sir /Madam, I have made a online transaction in SNAPDEAL.com for Karbonn Sparkle V white and paid Rs.5950. Booking no.[protected] on 19th October 2014 and till now I have not received the material and earlier they update in their website that material will reach on or before 26th oct . on 27th morning they changed the update as material will recevid before 31st oct. when i called ecom express who is logistics partner (it;s part of snapdeal ), they are reading what ever got update in the website and even snapdeal.com customer care also . Till now no update or no info where the product is lying. now i have a fear that whether i will be getting my material. pl guide me how to get the material or my money back. regards Varaprasad Rao. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team