Snapdeal.com — Mobile phone - iphone 5s 16gb (Silver) | |||||
I am really depressed and annoying by seeing such a casual and Unprofessional attitude towards the customers by Snapdeal.com. I have Purchased one Iphone 5S-16GB (Silver-Color) on 14th of November 2015 from Snapdeal.com which is a Online Merchant Outlet, through my Credit Card. After paying the sales price from my Credit Card I have received Email confirmation into my registered Email ID stating the order has been placed and it will get delivered by 19-23rd of Nov 2015. I have opted for Buy back option which has been provided by the company - Snapdeal, in which I have initiated sale or buyback of my Samsung Galaxy Note 3 Neo. It came as a surprise today 16th of November 2015 morning at 10 Am, I have recieved an email from the company stating that my order has been cancelled due the reason for the same is unavailability of seller of product which I have ordered. This is really pathetic to experience such a Unprofessional attitude of this company which claims to be Dil Ki deal as Tagline and jingle. I will really not recommend to anybody of my relation, Friends, Acquintance to consider this online merchant outlet for doing any kind or any level of shopping. Snapdeal - Disreputable company. Details of my Order Name: Vivek Ganguly Ph No: [protected] Order No : [protected] Email ID: Ganguly.[protected]@hotmail.com Was this information helpful? | |||||
Snapdeal.com customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Dear ganguly.vivek
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.
Regards,
Snapdeal Online Team
Hi ganguly.vivek,
Hope you are doing good.
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Snapdeal Team
Hope you are doing good.
Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.
Thanks,
Snapdeal Team
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+91 11 4637 1100 [Customer Care]
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Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team