[Resolved] Snapdeal.com — Money not refunded | |||||
In 24th November 2015 i had ordered MotoE2nd Gen(RS5499)& Moto E buds(Rs 499), so total i had paid RS5998 and there was offer that if i but both together than i have to pay 5998, but i will get 499rs of moto e buds refund to my freecharge account within 10 days. But still after regular phone calls and mails i have not received my money(rs 499). Its more than 3 months now and whenever i call them they say we have raised your concern on high priority, but later they don't call nor they reply on any mails. they asked me for proof of order and offer and i submitted everything on mail, but then again same, no reply no revert on mail. I have attached 3 images, first two are of offer and 3rd one is of similar offer by snapdeal. Kindly help. Snapdeal ID:sagar.m.[protected]@gmail.com ORder ID :[protected] Was this information helpful? | |||||
Mar 2, 2016 Complaint marked as Resolved They called me around 4 to 5 times and told me we are working on this issue on priority please keep patience and your money will be credited ASAP.
Finally on 1st march 2016 my money was credited to my account.
They communicated with me through email also.
Email id:[email protected]
Phone no from where they called me:+91-1166795900 Snapdeal.com customer support has been notified about the posted complaint. | |||||
 8 Comments | |||||
Comments
Still No Progress...I don't know for what they are waiting, after submitting all proofs...
Too bad service...
Too bad service...
actually i have ordered an almira black faux slipper bt its not fit to me so i returned it ...bt i didnt get any refund..so i request you to send it
Hi Blessy,
I think you are posting at wrong place..
Create new complaint...
I have closed this complaint as my issue is resolved and i don't think they will reply on your comment.
Regards,
Sagar Vora
I think you are posting at wrong place..
Create new complaint...
I have closed this complaint as my issue is resolved and i don't think they will reply on your comment.
Regards,
Sagar Vora
Dear Sagar(sagar.m.[protected]@gmail.com),
Thanks for updating us. If you still facing any issue please write to us at [protected]@snapdeal.com.
Regards,
Team Snapdeal
Thanks for updating us. If you still facing any issue please write to us at [protected]@snapdeal.com.
Regards,
Team Snapdeal
Dear Customer(evangelin blessy),
We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.
Regards,
Team Snapdeal"
We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.
Regards,
Team Snapdeal"
Dear Customer(evangelin blessy),
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Hope you are doing good.
Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.
Regards,
Team Snapdeal