[Resolved]  Snapdeal.com — No refund since 1.5 month

Address:Vadodara, Gujarat

hello, i have purchased reebok floaters from snapdeal.com, but because there was an issue regarding size, i plaaned to return it back. i have followed the exact guidelines for return policy and did whatever i was told from snapdal. i had return it to the bluedart service on 12th august, 2014 as snapdeal had arranged reverse pickup. i had informed to snapdeal that i had returned it as i was told to do so., i was not told to collect any type of receipt from bluedart. till now, i have mailed them every another day. but they always told " we are working on that" some of their executive asked me whether i had collected any receipt from bluedart?? i told that i was not informed to do so .and they replied me "ok we will informed you later" its about one and half month and still they are telling " w r working on that" and trying for, if i give up.. but i m not going to give up, i m attaching, what they had told me to do return process, which i had followed exactly. i also want to submit this in consumer court. do needful thanks
+1 photos
Was this information helpful?
No (0)
Yes (1)
Aug 14, 2020
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Dr Sonu,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team
i dont think it takes 2 month to solve one issue.

can u explain what u r working for??????

I know, there is an issue between you and bluedart.

As a result, i dont have floaters nor even refund for that.

Money is not an issue for me, but i just want to expose your fake return policy.
kindly explain me the steps of filing complain to consumer court.

and i think its not mandatory to hire a lawyer in district forum.

what are the charges of filing??

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information