[Resolved]  Snapdeal.com — No response from snapdeal

I have ordered OPPO A53 mobile and I received samsung B110 i request for refund or replacement i raised complaint on 21st of December 2020 and they shared the complaint request number and replied as within 24 hrs we get back to you almost 48 hrs gone still no reply and response I don't know what to do worst customer service even i tried customer care no it saying there is no orders in this mobile no so please take action regarding this case.
Suborder id - [protected]
Complain request no[protected]
Registered mobile no - [protected]
Registered mail ID- [protected]@gmail.com
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Aug 8, 2021
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 27, 2020
Snapdeal.com Customer Care's response
Hi Rajesh,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
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