[Resolved] Snapdeal.com — No response from the installation team for the product

Pronoti Mitra

from Chandigarh, Chandigarh

Address:	Chandigarh, Chandigarh, 160047
Website:	Snapdeal

We recently ordered the bed & wardrobe, also an electric kettle only because we have had good experiences with snapdeal but i feel sorry for our recent experience with you. We received the kurl-on bed with wardrobe last tuesday dated 8th november, for which we received call, message n mail from vininstall. We called on 11th november on the number provided and a lady named saesta khalil replied n she took the address booked 14th november for installation on call. Yesterday n today we tried calling on the provided number from 10-6pm but no one replied, even the number was busy many a times which means our calls were ignored. If by tomorrow we are not provided with any solution then please initiate the pickup of the dismantled product asap. Moreover it's been a week we have not got any positive response from your company.
Prachi
[protected]@gmail

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Dec 19, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2016

Snapdeal.com Customer Care's response Dear Pronoti Mitra,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal