[Resolved] Snapdeal.com — non delivery | |||
hello, this is pranav harihar from gurgaon. i ordered a laptop bag ( worth Rs 1700) from snapdeal on jan. 20 2014. from that day till date the merchant is neither shipping the product nor cancelling it. i've called some 10 times for to solve the problem but everytime i was told that their executive will back, but no one calls. I would like to get my money back. following are the details of the purchase; merchant: www.snapdeal.com order id:[protected] order date: Jan, 2014 product: EI WEI BIN Laptop Bag - Brown2 Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear snapdeal team,
my concern was listed with snapdeal customer care since jan. 23 2014 and till date nothing happened. Neither my product was shipped nor money refunded. all the time you senior customer care executives are busy and it was told to me that they will call back but i've'nt gt a single call from your side.
Now i will wait till this monday *feb 10 2014) and if i wont get any solution ( and that is full refund) i will be forced to registered a case of forgery against snapdeal.
my concern was listed with snapdeal customer care since jan. 23 2014 and till date nothing happened. Neither my product was shipped nor money refunded. all the time you senior customer care executives are busy and it was told to me that they will call back but i've'nt gt a single call from your side.
Now i will wait till this monday *feb 10 2014) and if i wont get any solution ( and that is full refund) i will be forced to registered a case of forgery against snapdeal.
I ordered TWO Nos Tata Sky Connectiona and paid vis my Credit card from Snapdeal.
On 11 sep I received ONLY A RETAIL INVOICE by Bluedart Courier BUT I HAVE NOT YET RECEIVED THE ITEMS that I have ordered.
Every time I track the AWB of Bluedart I am getting a nmessage DELIVERED but I have received only the RETAIL INVOICE with NO INFO about the items I have ordered.
PLEASE HELP.
Mr Bomi M Billimoria
On 11 sep I received ONLY A RETAIL INVOICE by Bluedart Courier BUT I HAVE NOT YET RECEIVED THE ITEMS that I have ordered.
Every time I track the AWB of Bluedart I am getting a nmessage DELIVERED but I have received only the RETAIL INVOICE with NO INFO about the items I have ordered.
PLEASE HELP.
Mr Bomi M Billimoria
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Sorry for the inconvenience. This is to inform you that your concern listed on 6 FEB 2014 has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team