[Resolved]  Snapdeal.com — Not get gold 14 days refund or return offer and incomplete asseressies

Nov 24, 2016

Updated by gopal singham i am lodge and update my complaints on 12 nov 2016 but now noany solution are avilable my complaint no is 36809494
and many more complaint are there

Nov 25, 2016

Updated by gopal singham not any resolution was doing by snapdeal please take action

Dear sir I am coustmar of snapdeal online shopping site
Order ID: [protected] (1 Item)DETAILS
Placed on 09 Nov, 2016

1.i am order LE ECO 1S mobile on 09 nov 2016 the product was delivered me on 12 nov 2016.
• 2. when I purchases this mobile this offer is available With 14-Day Easy Returns policy, you are eligible for Return / Replace till 14 days after delivery. Use Return / Replace options on My Orders.

2. when I open the box the deta cable, eject sim tool, ear phone was not found in it box .and the mobile was heating very fast and more heating in just in atime then hang the mobile .
3.i am lodge a complaint on snapdeal coustmare care on 12nov 2016 the product is incomplete assercries and the phone is heat very fast in just a time so I requested to you please replace my produt as soon as .
4.my main problem is the mobile phone heating more amd moe and very fast and then hang the mobile so I requested to you pleasedo personal interested and solve my problem as soon as please replace my mobile .

Then 21 nov they are call me the product was not refund when I told why they are disconnected my call
He told me the 400 hundred rs are credit in my a/c but not any amount was credit in bank status shown and the amount is very low to service this phone .
And market perice of his assessries is very high and coustly . so main problem is heating and hanging
When I call to snapdeal coustmar care he asked me to go le ceo service centre the address is cyber tech ploat no HA 14 city centre sec-4 bokaro .jharkhand and I am goto service the woner was say me this is not a le eco sevice centre I am very thrusted and my money was spend about 600 hundred because the service centre distance about 200km the money was spand by snapdeal coustmare care and this address was told me a snapdeal coustmare care .
So I requested to you please do some right dessigion about this product please I am very poor family I requested to you please do some personnaly extra effort and do right product and complete product for me please sirkindly requested to you please .thanku
And you are kindly requsted to you please mail me on this email id [protected]@gmail.com please not any mail may be see on registred email ids
Mob-[protected]
Company details: +(91)-[protected], 246, 1st Floor, Okhla Industrial Area Phase 3, Delhi - 110020 (Map)
www.snapdeal.com

Nov 25, 2016

Updated by gopal singham please do some needful action because your team will be say only one thing i will credit 400 rs in freecharge a/c but i havenot any freecharge ac so i requested to you please do needful action for my product the main probleam is heating and hanging probleam so i requested to you please look coustmar end please

Nov 27, 2016

Updated by gopal singham please do some needful action because your team will be say only one thing i will credit 400 rs in freecharge a/c but i havenot any freecharge ac so i requested to you please do needful action for my product the main probleam is heating and hanging probleam so i requested to you please look coustmar end please

Nov 29, 2016

Updated by gopal singham Dear sir I am coustmar of snapdeal online shopping site
Order ID: [protected] (1 Item)DETAILS
Placed on 09 Nov, 2016

1.i am order LE ECO 1S mobile on 09 nov 2016 the product was delivered me on 12 nov 2016.
• 2. when I purchases this mobile this offer is available With 14-Day Easy Returns policy, you are eligible for Return / Replace till 14 days after delivery. Use Return / Replace options on My Orders.

2. when I open the box the deta cable, eject sim tool, ear phone was not found in it box .and the mobile was heating very fast and more heating in just in atime then hang the mobile .
3.i am lodge a complaint on snapdeal coustmare care on 12nov 2016 the product is incomplete assercries and the phone is heat very fast in just a time so I requested to you please replace my produt as soon as .
4.my main problem is the mobile phone heating more amd moe and very fast and then hang the mobile so I requested to you pleasedo personal interested and solve my problem as soon as please replace my mobile .

Then 21 nov they are call me the product was not refund when I told why they are disconnected my call
He told me the 400 hundred rs are credit in my a/c but not any amount was credit in bank status shown and the amount is very low to service this phone .
And market perice of his assessries is very high and coustly . so main problem is heating and hanging
When I call to snapdeal coustmar care he asked me to go le ceo service centre the address is cyber tech ploat no HA 14 city centre sec-4 bokaro .jharkhand and I am goto service the woner was say me this is not a le eco sevice centre I am very thrusted and my money was spend about 600 hundred because the service centre distance about 200km the money was spand by snapdeal coustmare care and this address was told me a snapdeal coustmare care .
So I requested to you please do some right dessigion about this product please I am very poor family I requested to you please do some personnaly extra effort and do right product and complete product for me please sirkindly requested to you please .thanku
And you are kindly requsted to you please mail me on this email id [protected]@gmail.com please not any mail may be see on registred email ids
Mob-[protected]
Company details: +(91)-[protected], 246, 1st Floor, Okhla Industrial Area Phase 3, Delhi - 110020 (Map)
www.snapdeal.com
Snapdeal.com Customer Care's response, Nov 25, 2016
Dear gopal singham,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Updated by gopal singham, Nov 25, 2016
please do some needful action because your team will be say only one thing i will credit 400 rs in freecharge a/c but i havenot any freecharge ac so i requested to you please do needful action for my product the main probleam is heating and hanging probleam so i requested to you please look coustmar end please
Updated by gopal singham, Nov 27, 2016
please do some needful action because your team will be say only one thing i will credit 400 rs in freecharge a/c but i havenot any freecharge ac so i requested to you please do needful action for my product the main probleam is heating and hanging probleam so i requested to you please look coustmar end please

Not get gold 14 days refund or return offer and incomplete asseressies

Nov 29, 2016

Updated by gopal singham Dear sir I am coustmar of snapdeal online shopping site
Order ID: [protected] (1 Item)DETAILS
Placed on 09 Nov, 2016

1.i am order LE ECO 1S mobile on 09 nov 2016 the product was delivered me on 12 nov 2016.
• 2. when I purchases this mobile this offer is available With 14-Day Easy Returns policy, you are eligible for Return / Replace till 14 days after delivery. Use Return / Replace options on My Orders.

2. when I open the box the deta cable, eject sim tool, ear phone was not found in it box .and the mobile was heating very fast and more heating in just in atime then hang the mobile .
3.i am lodge a complaint on snapdeal coustmare care on 12nov 2016 the product is incomplete assercries and the phone is heat very fast in just a time so I requested to you please replace my produt as soon as .
4.my main problem is the mobile phone heating more amd moe and very fast and then hang the mobile so I requested to you pleasedo personal interested and solve my problem as soon as please replace my mobile .

Then 21 nov they are call me the product was not refund when I told why they are disconnected my call
He told me the 400 hundred rs are credit in my a/c but not any amount was credit in bank status shown and the amount is very low to service this phone .
And market perice of his assessries is very high and coustly . so main problem is heating and hanging
When I call to snapdeal coustmar care he asked me to go le ceo service centre the address is cyber tech ploat no HA 14 city centre sec-4 bokaro .jharkhand and I am goto service the woner was say me this is not a le eco sevice centre I am very thrusted and my money was spend about 600 hundred because the service centre distance about 200km the money was spand by snapdeal coustmare care and this address was told me a snapdeal coustmare care .
So I requested to you please do some right dessigion about this product please I am very poor family I requested to you please do some personnaly extra effort and do right product and complete product for me please sirkindly requested to you please .thanku
And you are kindly requsted to you please mail me on this email id [protected]@gmail.com please not any mail may be see on registred email ids
Mob-[protected]
Company details: +(91)-[protected], 246, 1st Floor, Okhla Industrial Area Phase 3, Delhi - 110020 (Map)
www.snapdeal.com
Snapdeal.com Customer Care's response, Nov 25, 2016
Dear gopal singham,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Updated by gopal singham, Nov 25, 2016
please do some needful action because your team will be say only one thing i will credit 400 rs in freecharge a/c but i havenot any freecharge ac so i requested to you please do needful action for my product the main probleam is heating and hanging probleam so i requested to you please look coustmar end please
Updated by gopal singham, Nov 27, 2016
please do some needful action because your team will be say only one thing i will credit 400 rs in freecharge a/c but i havenot any freecharge ac so i requested to you please do needful action for my product the main probleam is heating and hanging probleam so i requested to you please look coustmar end please

Not get gold 14 days refund or return offer and incomplete asseressies