[Resolved] Snapdeal.com — not yet refunded | |||
On 10/5/2019 i have ordered an wonderchef 28ltr convection microwave oven from snapdeal which cost 6138 but i have received sanjeev kapoor super tandoor which cost around 4500 on 20/5/2019. So i made a return request from snapdeal via email as there are no customer care executive to whom i can talk to so i had to mail. Still i got reply from mail that my return request is accepted and i was asked to send back the product, so i have sent the product back via india post, as directed by them i have uploaded the courier receipt in snapdeal app and bank account details. After sending when i open now my snapdeal app then it shows that"we have scheduled your pickup for the item". Although i have sent the item already. Please help regarding this i just want my refund back. I have uploaded the ordered page, courier receipt and india post delivery report. Thank you! Was this information helpful? | |||
Jul 9, 2019 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jun 03, 2019 Snapdeal.com Customer Care's response Hi Customer, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal Jun 04, 2019 Updated by Mixtapes Videos Now i have been refunded the amount only for the product, i want Snapdeal to refund my courier service charge as directed by them(Snapdeal) i was asked to send the product via courier and once sent i need to upload the courier receipt as per the instructions i have uploaded the courier receipt.So i want that courier reimbursement to be made as early as possible.I have attached the image of courier receipt. Thank you! Verified Support Jun 04, 2019 Snapdeal.com Customer Care's response Hi Customer, We value the importance of your concern. We’re working on the issue & shall update you on this. Thanks! Team Snapdeal | |||
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