[Resolved]  Snapdeal.com — online fraud

Dear sir/mam... On 25/01/2018, i got a call saying we are calling from snapdeal, and they continued saying i have received a free gift and they had given me 5 different options from which i had to select one. I have selected air conditioner as a free gift but after then they put a clause that you have to purchase for minimum rs.5000 from snapdeal.com to avail your free gift. She was talking very professionally and the moment she said thee we are calling from snapdeal.com, i quite believed them. Then i had to decide to buy something as i asked them to get one cellphone of mi named y1. So further i paid them through paytm wallet as their number on paytm was registered as snapdeal.com. They again called me on 20/01/2018 and asking for more money for insurance of product but i denied them but they said without insurance payment we will not be able to deliver your products. So finally i took a long breath and decided to visit snapdeal's office in pune (Maharashtra) to find out some help and to inform them about the incidence which is taking place under your brandname but i came to know that there is no office located in pune. So i decided to write an email but they refused to take responsibility. I would like to share the paytm numbers on which i paid rs. 9000:- [protected] & [protected]. I would also like to share their numbers from which they are calling :- [protected] & [protected].
I am seeking your help if you can find a way out for this blunder and would suggest to be alert for such nuisance causing to people at large.
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Mar 22, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Feb 01, 2018
Snapdeal.com Customer Care's response
Dear Customer (Addiii),

This is to inform you that we do not promote such promotional activities and request you to stay away from such calls or report it to the nearest police station.

Regards,
Team Snapdeal
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