[Resolved] Snapdeal.com — Order [protected] intex breeze found dead when open the box | |||||
Hi, i am ashish jain, i ordered a mobile intex breeze 0n6sept2016, on 07sept i received the mobile, when i open the box mobile didinot on, so i put request to snapdeal where sd guy came and said this is defective piece, company will replace it, after two days a guy call for the phone pickup but didn't turn up to pick the phone, later in wveneing i got msg from snapdeal that courier guy contacted but i haven't responded, now some other agency shadowfox mad ethe pick up on 12 sep 2016, it was pick up on receipt of sahdowfax 5d16808980, and till date this was not updated to snapdeal, and sd sent every eveing msg to me that i have cancel my request for mobile return, which is hillarious like pick was made and still bothe agnecy and sd making fool of mine. On conatctcing customer care, when i press for my order, it states i don thave any order request. I dont knwo what to do now, when i call shadowfax they says sd is verifying the issue, Was this information helpful? | |||||
Oct 20, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Sep 16, 2016 Snapdeal.com Customer Care's response Dear jain387, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||||
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