[Resolved] Snapdeal.com — Order not placed, amount debited

Sana.kazeem

from Chennai, Tamil Nadu

Address:	600023
Website:	Www.Snapdeal.Com

Order placed for pigeon rapido cute induction cooker and we wanted to pay through net banking. After finishing all formalities and the amount being deducted from my account, snapdeal says "don't panic, your order was not complete" or something on those lines. We then get an sms from snapdeal saying your order was not processed and the amount is credited back to your account.. This happened last night on 7th oct at about 9:30 pm... Its now 8th oct 12:20 pm... And the money has not been credited back to my axis bank account. Kindly do the needful, so i can finally place my order. My email id is [protected]@gmail.com and my contact is [protected]

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Oct 11, 2016

Complaint marked as Resolved

Amount has been credited back to my account

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2016

Snapdeal.com Customer Care's response Dear Sana.kazeem,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Oct 11, 2016

Updated by Sana.kazeem Hi. Solved.. Thanks so much

Verified Support

Oct 12, 2016

Snapdeal.com Customer Care's response Dear Sana.kazeem,

Thank you for the acknowledgement. Please feel free to get in touch on [protected]@snapdeal.com if you require any assistance.

Regards,
Team Snapdeal