[Resolved] Snapdeal.com — payment is not received and not agree to cancel this order

Prasanta Mohapatra

from Hyderabad, Telangana

Address:

Ranga Reddy, Andhra Pradesh, 500019

I have purchased a snap deal product (i.e Bean Bag-size L without Beans) at 10th April. After i received this product from courier facility. I came to know this product his worst quality as i expected and the size was very small. it was useless me to use. I sent 20 times mail to snap deal customer care. No one has ready to listen about this issue. They are simple tell like no refund and return police on sanp deal.

Any other word also they don't know how to deal with customer. My money was waist to user snap deal. Really i am disappointed and block sanp deal all my site and inform to my colleagues for the same.

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Jun 6, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2019

Snapdeal.com Customer Care's response Hi Prasanta,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Verified Support

Apr 30, 2019

Snapdeal.com Customer Care's response Hi Ekhlak,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Comments

Sai Rakesh Mogillapalle

from Kharagpur, West Bengal

In the website it was mentioned that the trouser is of joggers style and material of cotton but when I received it it was nylon cloth and also not jogger. This is second time happening to me receiving fraud products. Because of long return process many people adjust with the received product. A severe action has to be taken on this type of issues.

Snapdeal.com Customer Care's response, Apr 25, 2019

Verified Support

Hi Sai Rakesh,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

Ekhlak

from Mumbai, Maharashtra

Fastrack men watch three items order total amount 1404Rs. Only one item received two items missing after return two watch amount paid one watch amount pending please

Ekhlak's reply, Apr 13, 2019

Men watch 468Rs. Amount pending

Pari Sehdev

from New Delhi, Delhi

Out of 7 things, 3 things are defected and i want them to be replaced and not refunded kindly inform me as soon as possible !!