[Resolved]  Snapdeal.com — poor and quality of product and missing quantity

Address:Kolkata, West Bengal, 700040
Website:snapdeal.com

My email id is [protected]@gmail.com and contact number is [protected] from which i ordered on 30th may on snapdeal a combo pack of 1 bottle loreal shampoo and 2 bottles of conditioners (Order id: [protected]) but on 3rd june i received 1 bottle of shampoo and only 1 bottle of conditioner and the products seemed to be used with dirty bottles, immdiately i created a return requestd and during the quality check i was accused that the product is missing, they finally brought back the damaged products and didnt refunded the amount and no action was taken on the poor quality of product. I guess its the companies duty to cross check the delivered quantity and the quality. There is no contact number of the company nor they replied me on chat.
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Jul 30, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Jun 29, 2018
Snapdeal.com Customer Care's response
Hi akedia21,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

Comments

I received one message from snapdeal stating that I won 420000/-from snapdeal company. How people can be so fraud.And two person calling me and requesting to deposit to get that money. But no mail was received by snapdeal.

Please do the needful

Snapdeal.com Customer Care's response, Jun 29, 2018
Verified Support
Dear Dipti,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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