[Resolved]  Snapdeal.com — product delivery problem

Address:

Ahmedabad, Gujarat

I have purchase Micromax mobile canvas A091 with online company snapdel.com My order no. [protected] dated 30.12.2014 with payment HDFC bank amount 4422/-. I have received company message on 31.12.2014 message is your product delivered within 12 hour. After 24 hour I call the customer care in Snapdel.com Company said we resolved your problem within 48 hour. But product not received. Again I am talking with snapdel.com customer care officer on 03.01.2015 he said your product not delivered I talk with higher authority and complaint with his. But not positive response. waiting against two day’s and re call on 05.01.2015 in company and re complaint with related officer and I said his to cancel to my order but company not cancel my order and no give any refund. And he demand time against 48 hour….. And after 48 hour today 07.01.2015 I have not received my product or not received refund. Not received company message or call.