[Resolved]  Snapdeal.com — reference no. 50934807

Address:

Allahabad, Uttar Pradesh, 211003

I have ordered nike epic shoes and received the same but due to size issue i raise request for change in size of shoes after that courier boy taken my shoes for replacement dated on 16-10-18, from that date to till date in my snapdeal account it is showing that pickup has failed and every day i receive message for next day pickup,
Already i raise complain and mail to [protected]@snapdeal.com i got only reference no. But still did not get any other responce from snapdeal and i am trying to contact customer care but my call has been barred
Courier boy given receiving it mentioned awb no:[protected], with the help of awb no. I track my courier in ecom. Express and it is showing product not accepting by vendors for replacement.
Now even after 11 days of pick up my replacement shoes not received payment has not been reserved.

Order id [protected]
Sub order id [protected]
Email id. [protected]@gmail.com

I have attached screen shot of snapdeal account, ecom express traking and also attached screen shot of message which i received daily.