[Resolved]  Snapdeal.com — refund amount not received by company over wrong product

Address:New Delhi, Delhi, 492010
Website:m.snapdeal.com

I have ordered 2 pairs of sandals but recieved totally different sandals than what ordered so applied for refund, but company refused to accept and return my amount.
They says request can not be proced abd cancelled it.
It was totally fraud to me
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Oct 20, 2019
Complaint marked as Resolved 
Verified Support
Sep 18, 2019
Snapdeal.com Customer Care's response
Hi Milan,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal
Complaint comments 

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Please stop calling on [protected]
I ll file the case in call i[censored] call me again
Snapdeal.com Customer Care's response, Sep 18, 2019
Verified Support
Dear Abhishek,

If you are facing any issue, we request you to kindly contact the customer care through our help center.
https://www.snapdeal.com/helpcenter

Regards,
Team Snapdeal
I did not get the warranty card with the watch.
And one more watch ordered of the same company but instead we got the fast track watch. What kind of service is this. We order for titan and we get fast track. Also the guy took the money of Titan watch only. The price of fast track watch was less than titan watch.
Take a look at this.
Snapdeal.com Customer Care's response, Sep 18, 2019
Verified Support
Hi Mital,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal
Congrats! You Won 1st Prize Tata Saafari In 9th anniversary Day Snapdeal .This Is Valid For Today For Registration Contact On:[protected]T&C #Snapdeal Kya yah sach he mere se rupay jma karba rha he
Snapdeal.com Customer Care's response, Sep 19, 2019
Verified Support
Dear Dileep,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

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