[Resolved] Snapdeal.com — refund amount not received

frrustrated consumer

from Bengaluru, Karnataka

Feb 21, 2018

Address: 560048

Website: www.snapdeal.com

I placed order of 2 items.
Order ID [protected]
Items ordered were Curtains
As color of items delivered was different from what was shown in the photo while ordering, I requested return and returned both items.But i have received refund of only 1 item.I am not able to contact customer care executive of snapdeal as there is no option to speak to customer care.
Snapdeal has also closed my return request.I have already written twice to them but no help.
Email id i sent email to - [protected]@snapdeal.com
Slip Number 262604

+1 photos

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Mar 26, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2018

Snapdeal.com Customer Care's response Dear Customer(frrustrated consumer),

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon.

Regards,
Team Snapdeal

Feb 24, 2018

Updated by frrustrated consumer I haven't received any update yet.This is really very frustrating. Please take action ASAP.