[Resolved] Snapdeal.com — Refund cheating | |||||
One of the worst customer care department ever.Very rude and zero knowledgeable representatives. I have raised a complaint and they are trying to put the blame on my bank instead of solving it. They gave me one fake refund reference number which my bank can't even find. Such a cheap trick played by snapdeal to fool customers.If my issue is not resolved in a week I will register a complaint in consumer court. Order Id: [protected] So called refund reference number : HHMP[protected] Was this information helpful? | |||||
Feb 3, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Dec 27, 2016 Shubham Lamba's response Please refund my money. Verified Support Jan 03, 2017 Snapdeal.com Customer Care's response Dear vinay554, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||||
 6 Comments | |||||
Comments
I sent my item throug courier .courier tracking id [protected]
Courier name:shree ajanicourier service ltd
www.shreeajanicourier.com
Item name Creative mega pack 30
.How I can upload courier charge receipt on your site.there is no option to upload on my order at your site.
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Courier name:shree ajanicourier service ltd
www.shreeajanicourier.com
Item name Creative mega pack 30
.How I can upload courier charge receipt on your site.there is no option to upload on my order at your site.
Snapdeal.com Customer Care's response, Jan 3, 2017
Verified Support
Dear achyutpoul,
Kindly share your registered email id and contact details on writetous@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
Kindly share your registered email id and contact details on writetous@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Jan 11, 2017
Verified Support
Dear achyutpoul,
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
Delivery was too late for both the items. It was written to give delivery in 6 to8 days. & it took 18 to 20 days. To reach my order. This time I don't know why delivery is too late.
Snapdeal.com Customer Care's response, Jan 3, 2017
Verified Support
Dear Priyansh Singh,
Kindly share your registered email id and contact details on writetous@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
Kindly share your registered email id and contact details on writetous@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Jan 11, 2017
Verified Support
Dear Priyansh Singh,
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
On 15-12-16, I paid Rs. 1, 100/- for my order on Snapdeal via my SBI credit card no. xxxx-xxxx-xxxx-9472. The amount is claimed by Snapdeal still they are denying and neither delivering the product to me nor the refund.
Snapdeal.com Customer Care's response, Jan 3, 2017
Verified Support
Dear ashwanithakral,
Kindly share your registered email id and contact details on writetous@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
Kindly share your registered email id and contact details on writetous@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Jan 11, 2017
Verified Support
Dear ashwanithakral,
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
Not delivered the product and hasn't refund my money. Please take some steps against it I have ordered a mouth freshener and they cancel the product because they can't fulfill it and I have paid through debit card so neither they delivered the product nor my refund money so please refund my money
Snapdeal.com Customer Care's response, Jan 3, 2017
Verified Support
Dear Shubham Lamba,
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Jan 11, 2017
Verified Support
Dear Shubham Lamba,
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
I have not recieved my order and the message showing that it has been delivered.
Order id- [protected]
Was to be deliverd by M.D Zeyaullah the courier person
Name of handset -redmi note 3 (32gb)
Order id- [protected]
Was to be deliverd by M.D Zeyaullah the courier person
Name of handset -redmi note 3 (32gb)
Snapdeal.com Customer Care's response, Jan 3, 2017
Verified Support
Dear aftab alam 123,
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal
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Sir I bought 2 pair of shoes till morning but due to some address problem I cancelled the order but the money I have paid has not yet received!
The amount is 1038.
Kindly please refund the money as the status on the app is showing that the money is refunded.
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal