Snapdeal.com — refund has not been done even after waiting for 1 month

Address:Bangalore, Karnataka

I had ordered 2 transcend RAM from snapdeal, both the RAM were delivered in same package! but both RAMs were faulty so I returned them in the same way I recieved.Now the refund has been done only for one product and not for the other one! I have been calling the so called snapdeal "customer care" from 3 week, and no progress!Have lost patience
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Jan 31, 2015
Updated by ullas josephite
I have even spoken to floor supervisor regarding this, but i jus got a false promise! Flipkart and amazon are much better!
Complaint comments 

Comments

Dear Ullas Josephite,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.


Regards,
Snapdeal Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information