[Resolved]  Snapdeal.com — Refund not initiated

Address:Chandigarh, Punjab, 160014
Website:www.snapdeal.com

Hi,

Still waiting for the refund no transaction shown in bank statement. Now, its more than 8 days still waiting for the refund

Regards
— forwarded message —
From: [protected]@snapdeal.com
Date: wed, dec 28, 2016 at 5:24 pm
Subject: refund not initiated
To: "[protected]@gmail.com"

Hi sanjeev,

Greetings from snapdeal!

Thank you for your query regarding a refund for prestige gtm04 black 4 burner glass manual gas stove.
We are pleased to confirm that a refund of rs. 4, 464.00 initiated on (20/12/2016) will reflect in your bank account within 4 working days.in case you do not receive the credit in your account within 4 working days, please contact your bank. Thank you for your patience and cooperation.

We look forward to assisting you further.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you of our best services always,

Yours sincerely,
Customer service team – snapdeal.com



All purchases covered by trustpay guarantee

Click here to learn more: http://www.snapdeal.com/info/TrustPay

— forwarded message —
From: sanjeev singh gill
Date: sat, dec 24, 2016 at 1:46 pm
Subject: refund not initiated
To: [protected]@snapdeal.com, [protected]@snapdeal.com

Hi,

Refund successful: sanjeev singh, we've refunded rs.4464 for your prestige g. Refund reference number is '104504'.in case amt. Doesn't reflect within next 3 business days (Excl. Sat/sun), pls contact your bank and share this ref. No. Team snapdeal

This message received by your side on 22/12 but still waiting for the amount to be credited in my account

Kindly confirm

Regards
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Jan 30, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 29, 2016
Snapdeal.com Customer Care's response
Dear SanjeevsinghGill,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,

Team Snapdeal
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