[Resolved] Snapdeal.com — Replacement of suborder ID- [protected] | |||||
I have received a product 15 w Wipro LED bulb six piece vide above quoted order ID. But unfortunately one bulb found in fuse/defective condition. I have post online replacement request. But, I got a reply from snapdeal that due to unserviceable of their courier partner they unable to take delivery from home and item to be send to snapdeal through courier to their Wodehouse and courier charges are also reimburseable. Hence I have send the product to the seller vide first flight courier AWB number is- U[protected] on 17/11/16 and courier charges is Rs 206 is also paid. I have already sent mail at [protected]@snapdeal.com with scan copy of courier receipt. But unable to communicate with customer care executive for confirmation. I am in afraid about mail from snapdeal today that replacemen may be cancelled in 48 hrs. Kindly confirm me the position of my replacement and courier reimbursement charges. Was this information helpful? | |||||
Dec 25, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Nov 24, 2016 Snapdeal.com Customer Care's response Dear rajeev24329, We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim. Regards, Team Snapdeal | |||||
Add a Comment | |||||
71%
Complaints
14445
Pending
2758
Resolved
9447
+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
View all Snapdeal.com contact information
Post your Comment