[Resolved] Snapdeal.com — replacement request denied

DrGulshan Gerani

from Savantvadi, Maharashtra

Address:

Thane, Maharashtra, 421005

I had ordered pack of 2 baremoda tshirts of size m, but i received 1 tee of size m & other size xl so i returned the product & sought replacement, but my product was sent back to me saying quality check on order failed, though i returned product as it was delivered.
This is highly unfair way of dealing, kindly resolve it i[censored] care for hard earned trust o[censored]r customers

Was this information helpful?

No (0)

Yes (0)

Feb 3, 2018

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Dec 28, 2017

flashtaison's response Snapdeal have to give the option of changes registered mobile number with otp method

Verified Support

Jan 03, 2018

Snapdeal.com Customer Care's response Dear customer (DrGulshan Gerani),

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

Related Snapdeal.com reviews

View all 14445 Snapdeal.com Reviews

Comments

flashtaison

from Kolkata, West Bengal

All other online markets provides the feature of accounts update ...like flipkart amazon etc..but snapdeal can't change the mobile number ..which is very necessary option..I am very anger to see this inconvenience... Snapdeal have to add this option it is very compulsory...

Snapdeal.com Customer Care's response, Jan 3, 2018

Verified Support

Dear customer(flashtaison)

This is to inform you that your feedback has been noted and already shared with our concern team. we will get in touch with you soon.

Regards,
Team Snapdeal

Snapdeal.com Customer Care's response, Jan 5, 2018

Verified Support

Dear customer(flashtaison),

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal

Snapdeal.com Customer Care's response, Jan 13, 2018

Verified Support

Hi customer (flashtaison),

Hope you are doing good.

We hope your concern is resolved. Please write to us at help@snapdeal.com in case you need any assistance.

Thanks,
Team Snapdeal