[Resolved] Snapdeal.com — Snapdeal didn't return my product after receiving it | |||||
One day i booked a smartphone on snapdeal which is swipe elite note 16gb black (Order id: [protected]) after 5-6 days product was delivered to me and i were pay money for it but after using that device for 1-2 days i feel that there is a problem in device with network connectivity and i request to retuen/replace product and after 3-4 days there is a person come to my house for service visit and he checked my phone and tell me that yes it has a network connectivity problem and he also tell me that you product is received by snapdeal after 2-3 days and yes after 2-3 delivery boy come to my house to receive that product. I will gave that product to him but after 1-2 hours one more delivery boy come and say that give me the product and i will tell him that i already gave that profuct to other delivery boy. Courier company was nuvo ex i m also uploading pickup slip But after that i m continuous receiving mails telling me that my device is not recevied so, after seeing mails i called snapdeal and tell about that they were telling lies that the product is recevied there is technical problem. But after that i continuous receiving mails everyday And also i call snapdeal every day i think that i called snapdel more that 20 times and on every call they tell me lies and request me to wait 24 hr more. And after they didn't respond Now there is 2-3 month gone and i didn't receive my product What should i do plzz help mee Was this information helpful? | |||||
Jul 14, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jun 13, 2017 Snapdeal.com Customer Care's response Dear dipanshubharti2, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||||
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