Snapdeal.com — Thuggee

Address:110016

#FraudALERT #SNAPDEAL
This company is only Fooling & Looting customers by doing unethical business.
I ordered a Fastrack watch of ₹4772( order id. [protected]) and they delivered an Empty parcel on 08/04/2016. When brought to notice they assured refund in 48hrs. As asked i shared all the pictures, details of delivery boy, my ID details, account details n all.
In this past 3 weeks i called them more than 50 times and every time they fooled me by saying that refund ll be done in next 24 hrs and i need not to call again.
Till yesterday they assured me refund and today i got a call that my complain is been rejected and refund ll be not done.
The most important thing is that they are not giving me the cause of rejection.
The customer advisor of #SNAPDEAL are nothing more than Dumb Dolls.
I cant understand why they are scared in givng me a reason of rejection in written(via mail).
I brought this issue to CONSUMER FORUM and going to Lodge a FIR on SNAPDEAL & its courier partner GoJavas and still trying my best to get my money back.
* My honest opinion is It is a big Fraud company Ignore SNAPDEAL i[censored] dnt wanted to be cheated like this.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Snapdeal.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We've reviewed your concern and would like to get this investigated. We would request you to please share the awb/tracking id of the order delivered to you so that the issue could be escalated to the concerned team and resolved asap.

Regards,
Team gojavas
Hi Anshu(anshu107 ),

Our team got in touch with you and already informed that we cannot entertain the complaint.

Thanks,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information