[Resolved] Snapdeal.com — Uploading courier receipt and late delivery of replaced item

Ram Mohan Mishra

from Lucknow, Uttar Pradesh

Address:	228118
Website:	Snapdeal.com

My order was a titan watch and it is received at time. But it was not operating means it was defective. After that i've requested for replacement.. I had to send the watch via courier... On 28th of october.. Till today, 6 days passed, the status is dispatching 🔜... And the customer care numbers are so busy so that i couldn't talk much. What should i do now..

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Dec 6, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2016

Snapdeal.com Customer Care's response Dear Ram Mohan Mishra,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

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Comments

roshanki

from Silchar, Assam

snapdeals not refunded my produnt amount plus my courier charges what should i do now!?

Snapdeal.com Customer Care's response, May 24, 2019

Verified Support

Hi Roshanki,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

roshanki

from Silchar, Assam

i have send the product by blue dart courier
please return my product amount and courier charges

Snapdeal.com Customer Care's response, May 23, 2019

Verified Support

Hi Roshanki,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal