Snapdeal.com — You delivered Broken Induction cooktop | |||
I have brought Kenstar Induction cooktop to gift someone and it was broken, i didn't get the broken part of induction inside the box that means they delivered us already broken piece without any quality check. Unfortunately we didn't open the box before 7 days so they cant help me. But sending broken stuff to their costumers is not done. I am not expecting any refund as Snapdeal customer support already declared that they are helpless. I have been shopping from Homeshop 18 since last 4-5 years and never had any issue with them. It was my mistake to try out Snapdeal but now i regret. Was this information helpful? | |||
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Snapdeal.com customer support has been notified about the posted complaint. | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team