Snapdeal — Defective product received, when returned back they refuse to receive the product

Address:	New Delhi, Delhi, 502001
Website:	snapdeal. com

I have bought Ricoh laser printer of order no [protected] from snapdeal on[protected] which delivered on[protected], I received a defective one, so placed for replacement, but they haven't provided me return pick up for product so I manually returned it on[protected] through India post to Snapdeal, Nangloi JAT, Veena Enclave Khasra No. 9/24, Nangloi Railway Station, Nangloi, New Delhi Pin code: 110041. through india post. The tracking no is AWB NO: CA[protected]IN and the weight of the package is 10.530 kgs, cost of the courier is 377/- (Three Hundred and seventy seven rupees ) on 13/10/2015 from sangareddy pin 502001 but it go returned on[protected] due to unavailability, i have again sent it through India post on[protected] which was refused at the snapdeal ware house and it got returned to me on[protected], its been month, i product is in transit but undeliverable to their ware house, snapdeal is cheating me, its really annoying, disappointed me through its products and services. Please help me in resolving my problem