[Resolved] Snapdeal — fake product | |||
I'm ajesh a j and i ordered a fastrack watch on snapdeal and i got a fake one and i didn't expect this kind of things from snapdeal. The watch is look like old and its coating is almost damped and doesn't have a glazing look or furnished well and it almost seems like old watches. I want to refund my money as soon as possible or i will complaint on customer court for wasting my time and money. Was this information helpful? | |||
Oct 19, 2019 Complaint marked as Resolved Give snapdeal a warning for cheating customers again and again. They didn't refund my second issue yet Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 07, 2019 Snapdeal.com Customer Care's response Hi Customer, We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority. Thanks! Team Snapdeal Oct 08, 2019 Updated by Ajeshaju3 I want to refund the money soon and stop this kind of cheating  Verified Support Oct 09, 2019 Snapdeal.com Customer Care's response Dear Customer, Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. Regards, Team Snapdeal Verified Support Oct 10, 2019 Snapdeal.com Customer Care's response Dear Customer, We value the importance of your concern. We’re working on the issue & shall update you on this. Thanks! Team Snapdeal Verified Support Oct 14, 2019 Snapdeal.com Customer Care's response Hi Customer, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal Verified Support Oct 18, 2019 Snapdeal.com Customer Care's response Dear Ajesh, Hope you are doing good. We wish to inform you that your refund has been initiated from our end in the account no. that you've shared with us. Regards, Team Snapdeal Verified Support Oct 21, 2019 Snapdeal.com Customer Care's response Dear Customer, Hope you are doing good. We wish to inform you that your refund has been initiated from our end and you will receive the amount within 8 to 10 working days. Regards, Team Snapdeal | |||
 4 Comments | |||
Comments
Here is the reference number 60985869 no one can rectify my issue.i am contacting last 5 days no one can understand my problem.i will give u 2 days time otherwise i proceed legally.
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Your company not return my money not refund
I want to refund the money and stop publishing fake products
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Snapdeal.com Customer Care's response, Oct 22, 2019
Verified Support
Dear Customer,
Hope you are doing good.
We wish to inform you that your refund has been initiated from our end and you will receive the amount within 8 to 10 working days.
Regards,
Team Snapdeal
Hope you are doing good.
We wish to inform you that your refund has been initiated from our end and you will receive the amount within 8 to 10 working days.
Regards,
Team Snapdeal
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal