[Resolved]  Snapdeal - Jasper Infotech Private Limited — Poor Quality Support and Delivery Services...

Address:

Pune, Maharashtra

This is regarding Snapdeal Product INTEX UPS Protector 725 and Order No. [protected] Order Placed on[protected]:06:45, Promised Delivery Date was On or Before 30 Dec 2014, But Not received yet. This happens frequently like previous order number [protected] and Suborder [protected] and [protected]. After contacting them by phone, email and chat frequently unable to help properly, they always cancel order, initiate refund which takes more 5 to 7 working. Always same issues for new order. Due to this - Neither they Delivered product nor provided any alternative solution, which results in frequent inconvenience and wastage of time. I am Court Commissioner and time is very important for me. Product ordered for to safeguard computer, we lost one hard disk in electricity problem. Solution- First Refund of paid amount and additional Compensation / Penalty for them. Which may be 200 Rs. to 2000 Rs. But want Compensation so in future such incident never happen. Only REFUND of paid amount is not sufficient, because we suffer lot of inconvinience and troubles due to such acts. Similar issue was happened with FlipKart, but they issued Compensation and Apology letter to me. If i don't get any solution, I am planning to file legal case against SnapDeal, because i found thousands of similar complaints on Internet. No matter how much time it will take, but I am sure If we file case in court such incidents will be minimised by snapdeal.