[Resolved] Snapdeal - Jasper Infotech Pvt. Ltd. — Wrong product delivered and not exchanged or refunded | |||
This is with regard to the order no.[protected] for item - Reebok Transport White & Silver Sports Shoes Size 10 bearing code/voucher no.[protected] placed on 25th October 2013 and the subsequent delivery of the same through Blue Dart Couriers vide Courier AWB No.[protected] on payment of Rs.2250/-. There was a complaint (Ticket No.3727844) raised for the same on the 30th of October as the received goods didnot confirm to the ones ordered neither in style nor the colour (and they havent been tested for size). Apart from the prefunctionary mail conveying regret over inconvenience caused, there has been no communication from your end. A reverse pick up was also suggested which is yet to materialise and for which i do not give my acceptance till either the correct order is serviced with the right goods or a refund of the same amount is made urgently. Even after repeat calls to the customer care the issue stands unresolved. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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Sorry for the inconvenience. This is to inform you that your concern listed 20 Nov 2013 has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team