[Resolved] Snapdeal — Money deducted, order not placed | |||||
I ordered jblt100a ear phone worth rs 548 on date 22 june 2016 morning and paid the amount by my sbi credit card. After the transaction was complete money was deducted from my account but the order was not placed and no order information is available on snapdeal. Please confirm the order or refund the amount I ordered through snapdeal android application Contact details - [protected] Snapdeal account email - [protected]@gmail.com Was this information helpful? | |||||
Jun 22, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. | |||||
 4 Comments | |||||
Comments
I got a call from this number [protected] and ask my card details to refund my amount. Is this call from snapdeal ?
Reply
Dear mathanjm,
We strongly urge you not to share the card details with anyone as snapdeal does not ask these details from the customer. Thanks for acknowledge us that your order has been confirmed. If you are still facing any issue then please [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We strongly urge you not to share the card details with anyone as snapdeal does not ask these details from the customer. Thanks for acknowledge us that your order has been confirmed. If you are still facing any issue then please [protected]@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
Dear Customer,
Trust your queries have been addressed and resolved. Please reach out to us for further assistance or feedback.
Trust your queries have been addressed and resolved. Please reach out to us for further assistance or feedback.
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