[Resolved] Snapdeal — No Refund received after 12 days also | |||||
I have ordered 1 LG 32 inch LED TV for 17523 RS and paid online using kotak debit card but after realizing product is not good I cancelled my order on same day I.e 18th Dec but still I m struggling to get the refund. As per snapdeal they initiated refund on same day but they are not providing the ref ID as well. Called kotak bank and snapdeal 10 times but no action taken yet Really pathetic snapdeal Was this information helpful? | |||||
Feb 8, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Dec 31, 2016 Snapdeal.com Customer Care's response Dear Dhiral Kapadia, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||||
 2 Comments | |||||
Comments
same for me too.
even for me too i order a woodland shoe on 7th dec snapdeal cancelled the product automatically and say refunded successfully on 27th dec'16 still not reflected to my bank account, me too went to the bank, bank says no process of refund can't track with the given refund trasaction reference no. as there is no process.i don't know what is wrong with snapdeal.
contact me if you have solved or tips to solve.
i will go for the complain too.
regarding query reference number 38709790.
order no- [protected]( suborder id- [protected]) the order was cancelled automatically. For the that snapdeal refund was initiated and now in snapdeal account it says refund successful but the amount(refund) is not received in my bank account. Plz solve this issue and refund me my amount.
i consult with the bank too with you given refund trasaction reference no. but the bank told me there is no refund process for my bank account. Or you might have done the wrong account no. for others order. for your information my pnb account no is. [protected] and card no which was used is [protected] and ifsc- PUNB0494200
Your refund transaction reference no is [protected] as you shared. plz kindly check you transaction reference no., time and amount before and after of this transaction so that you can confirm wheather it was failed or not. because sometimes the amount doesn't cut even though its successful.
please go through every data. the money is not with you, not with the bank, not with me, then where did it go. must be sumwhere its rs 2979.. its a lot to me. i'm not a rich pereson so plese HELP!
Thank you.
even for me too i order a woodland shoe on 7th dec snapdeal cancelled the product automatically and say refunded successfully on 27th dec'16 still not reflected to my bank account, me too went to the bank, bank says no process of refund can't track with the given refund trasaction reference no. as there is no process.i don't know what is wrong with snapdeal.
contact me if you have solved or tips to solve.
i will go for the complain too.
regarding query reference number 38709790.
order no- [protected]( suborder id- [protected]) the order was cancelled automatically. For the that snapdeal refund was initiated and now in snapdeal account it says refund successful but the amount(refund) is not received in my bank account. Plz solve this issue and refund me my amount.
i consult with the bank too with you given refund trasaction reference no. but the bank told me there is no refund process for my bank account. Or you might have done the wrong account no. for others order. for your information my pnb account no is. [protected] and card no which was used is [protected] and ifsc- PUNB0494200
Your refund transaction reference no is [protected] as you shared. plz kindly check you transaction reference no., time and amount before and after of this transaction so that you can confirm wheather it was failed or not. because sometimes the amount doesn't cut even though its successful.
please go through every data. the money is not with you, not with the bank, not with me, then where did it go. must be sumwhere its rs 2979.. its a lot to me. i'm not a rich pereson so plese HELP!
Thank you.
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