[Resolved]  Snapdeal Online Shopping — Partial delivery - no response

Address:

Chennai, Tamil Nadu

I bought a refrigerator order# [protected] they said bajai dx iron box free with this fridge.
Haier 2015 bosdai single door 174ltr refrigerator silver, i got product delivered on 18-oct-2013. And

Found below parts are missing

1. Back legs of refrigerator
2. Egg tray & ice tray
3. Iron box
4. Warrentee/gurantee card 4+1 years

I informed to customer care @ [protected], and sent a email too. I got a reply that they will resolve in 2 days, after that i made several calls talked to

Balbir, ajith, one lady etc etc etc, thier only reponce is they will contact me within 24 hrs. They dont feel shame to say the same thing everyday. And they never responded to emails.

But they never ever respond or reply to your qurry once they collected cash from you.

Trustpay 7 days return policy are fake, do no belive these peoples, do never buy costly products from them.

If anyone like just call and give this order id they will say we will contact you within 24 hrs. Thats the recorded answer thought to their trustpay and customer care service.

Be awful of this kinds of websites.