Snapdeal — Panasonic T11 | |||
I have purchased Panasonic mobile phone (Panasonic T11) from snapdeal Order No. [protected] Delivered on Mon Oct 07. Now after using this product for two days it got heated up when it is charging, while making a call it got heated up in less then two minutes and even networks are also gone. Due to these issues I am really fed up of this product so I need your assistance or replace my product as soon as possible. Complaint No.: 3492773 & Date: 09 Oct. I am Everyday call customer care No.: [protected] Everyday comment courier tomorrow pickup orange. 31/10/2013 Message received: Dear customer, item [protected] has been dispatched by Bluedart Apex AWB no. [protected]. You can contact courier services at[protected]Note: this number not working) 05/Oct/2013 Message received: Dear wajid ali, we have arranged reverse pickup for your Compliant: 3492773 via delivery courier and will be picked up within next 4 business days. Imp: Please check your email for important details ### but NO EMAIL in my mail box. Wajid Ali My Number [protected] Was this information helpful? | |||
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 3 Comments | |||
Comments
Dear Wajid Ali,
You are receiving this notification because one or more items in your order [protected] have been cancelled. We at Snapdeal deeply regret the inconvenience caused to a valued customer like you, and extend our heartfelt apologies.
S No. Item Name Cancellation Date
1. Panasonic T11 Seller: H.S. Distributor Thu Dec 05 00:00:00 IST 2013 (Thu, Dec 5, 2013 at 5:30 PM)
You are entitled to a refund amount of Rs. 8405. It takes anywhere between 4-5 working days for bank to process your refund. To view details of your order, click here.
But 4-5 working already complete my payment not received.
You are receiving this notification because one or more items in your order [protected] have been cancelled. We at Snapdeal deeply regret the inconvenience caused to a valued customer like you, and extend our heartfelt apologies.
S No. Item Name Cancellation Date
1. Panasonic T11 Seller: H.S. Distributor Thu Dec 05 00:00:00 IST 2013 (Thu, Dec 5, 2013 at 5:30 PM)
You are entitled to a refund amount of Rs. 8405. It takes anywhere between 4-5 working days for bank to process your refund. To view details of your order, click here.
But 4-5 working already complete my payment not received.
I have already check account payment not received.
Please check account screen-short plz check .
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Please check account screen-short plz check .
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Sorry for the inconvenience. This is to inform you that your concern listed 9 Nov 2013 has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team