Snapdeal.com Complaints & Reviews

Sir, I ordered a videocon refrigerator from www.snapdeal.com using cash on delivery option. I received the refrigerator on 19th of October, 2013 and i had paid the full amount of Rs 7399. The delivered product was damaged so i called them up. They asked me to pack as it is and they will arrange a service for return of the product. Snapdeal's return policy says that they will arrange a reverse pick up within 4 working days. Their customer...

I placed an order with Snap Deal on 3rd-Nov'13 (Order #[protected]) via HDFC Credit Card. On 11th-Nov'13, I requested to cancel my order because of false and unkept commitments of Snap Deal Customer Support representatives and floor supervisors. I have even put my concern to Snap Deal CEO (Mr.Kunal Bahl), and received a call today morning around 11 am. Mr. Amit over the call offering me some cash back as compensation. I asked...

Snapdeal have done the reverse pickup of the faulty product but dragging the refund process for months and claiming that they didn't recieve the product back even after 20 days and everytime asking for 48 more hours to get the update from their courier partner. Please find below the history of followups and my bad situation. Order Id: [protected] Product: Samsung RT26FARZASP/TL Double Door 253Ltr Refrigerator Platinum Inox Ordered...

My order id[protected]..i Was Refunded My product to Snapdeal .They told Me they will Refund The amount through Neft.But When I chked From the Bank they are Not Refund My Amount...after i will call daily for my refund..they rudly behave me and always snapdeal excutive said we arrnge call back..but i never received call from snapdeal...but still i call daily for my refund they said pls scan your bank passbook we have to chk...i scan and send...

I have ordered a nikon coolpix s31 point & shoot water-proof digital camera from snap deal.For Diwali, snapdeal has given some free offers "Free: Camera Pouch + 4GB SD Card + Timex Watch Worth Rs.1990/- " I Received the product on nov 1st 2013 but the watch was missing. I Raised a complaint on the same date. its been 11days i didnt get any update from snap deal. Every time i need to follow up the snap deal customer care...

Hi i m rakesh i have purchased philips 5.1 hometheater for₹2650. but its quality is just like i have purchased this product free of cost. very bad sound quality, trustpay is for sake of bluff the customer. Answers are not satisfactory to my questions...

respected sir, we have repacked the damaged product and pasted with return form and waiting for next step of the process.we registered the complaint on 28/10/13, after that 12 days passed no steps taken by you.financially i am in trouble so i am requesting you to refund the money within two days. Bank: AXIS BANK Name: SURESHKUMAR S accout no: [protected] IFSC CODE: UTIB0001748 ORDER NO.[protected], DELIVERED ON OCT 26,...

A/C NO:[protected] HOLDERS NAME:A.SRINIVASAN IFSC CODE:UTIB0000090 LOCATION:AXIS BANK, COIMBATORE. MOBILE NO:[protected]. ORDER ID:[protected]. COMPLAINT NO:3638559. Hello Sir, i have send an mail on november 4, 2013 at 11 am to snapdeal till now they dint take any action for my refund amount so kindly request you to arrange as soon as possible. Thanking You, with regards, A.SRINIVASAN....

I have purchased Panasonic mobile phone (Panasonic T11) from snapdeal Order No. [protected] Delivered on Mon Oct 07. Now after using this product for two days it got heated up when it is charging, while making a call it got heated up in less then two minutes and even networks are also gone. Due to these issues I am really fed up of this product so I need your assistance or replace my product as soon as possible. Complaint No.: 3492773 &...

I ordered TSX Exquisite Black Jacket, order ID [protected], price Rs 699 using SBI Internet Banking through online shopping on 8th October 2013. They told me they despatched on 17th October 2013 and they gave me a guarantee to deliver me on 22nd October 2013. But they did not deliver me on 22nd October 2013. I called the snapdeal customer care on 23rd October, they told me they will refund my money within 7 days from the date of 23rd October...

Defective product was delivered to me, i immidetly sent it back to them. Its been almost 12 days, now they are telling replacement is not possible because product price has increased. They are telling only refund will be possible and telling me to order another product after getting refunds. When they reduce the prices, they ship only defective products, after that they will increase price and ship good products. I called their help desk...

I bought a refrigerator order# [protected] they said bajai dx iron box free with this fridge.
Haier 2015 bosdai single door 174ltr refrigerator silver, i got product delivered on 18-oct-2013. And

Found below parts are missing

1. Back legs of refrigerator
2. Egg tray & ice tray
3. Iron box
4. Warrentee/gurantee card 4+1 years

I informed to customer care @ [protected],...

I Have ordered (Order Number:[protected] )the whirpool Washing Machine through Standard Chartered card EMI Option through SnapDeal and last month i got credit card bill from bank showing total amount payble RS:11184/- insted of 1 EMI RS:1864. i have been complained the same to snapdel with complaint no:3620521 on 21/10/2013 till date there is no call and i am continuesly calling them they will reply with massage saying you will get call from...

I bought a product from them on 28th Sep(http://www.snapdeal.com/product/avon-joysun-14/1442664) order no. [protected] which is covered under the TrustPay (TM of Snapdeal) which means No Question Asked Policy Easy Returns if not satisfied with product quality, size or delivery 100% MoneyBack if issue not resolved in maximum 30 days and then they deliver an ugly looking green color of the product which is also rusted at some parts....

R/S,
I ordered Order number [protected] Quickheal total securities antivirus on 4/9/2013 through snapdeal online shopping.I received product on 9/9/2013. after opening the packet, CD cover teared and product key also was missing.I immediately contact to Custom care regarding above matter and they suggest me to return product within 3 day.and they agreed to refund plus courier charges. I returned product through Thirupati couriers...

I had cancelled an order due to the delay but the product still got delivered to my address during my absence at home. I requested for return pick up and that too happened after so much of delay. After sending the product back to snapdeal, my amount is not yet refunded. I have been waiting for so long. Its been around 3 months and I have been calling the customer care every 2 days and they ask me to wait for 24 to 48 hours whenever I call....

Hello Sir/Madam,

I placed order on 15 oct 2013 and order id is Order ID - [protected] and Item Kamasutra Men Deo (Spark, Dare, Storm) 150ml Each is 3671340, and this product has not been recieved yet.
I called them number of times and all ask me to wait for 10 days i waited for 11 days and the way they are treating me is so ridiculus..they and now not answering my call.
When i call them and ask them to call your...

We bought this product on 15th October from Snapdeal.com through online. This product was not working properly and we complaint to Snapdeal customer care on the same day to return. Request #3547181. But we did not get any reply from [protected]@snapdeal.com & [protected]@snapdeal.com. We want to return this product to snapdeal and we need our payment....

SnapDeal.com is the worst company that I have ever experienced. I ordered a product on 17th September 2013 and till now I didn't get the product or my money back. I have called several times to their customer support. But, no proper response from them. At last I found SnapDeal to be the cheaters and I am posting on this so that the people who read this will be clear. Proof for my order: Dear Midhun K, Thank you for placing an...

SnapDeal cheated my money with non-delivery of product This is the correct order id and tracking details. SnapDeal cheated my money with non-delivery of product product has been sent via Delhivery courier agency and Order ID - [protected] and Item Samsung Galaxy Pocket Neo GT S5312 is 3737314. The status there still shows as transit. When I enquired with Snap Deal, they are asking me to check with the courier company. And anytime I...