[Resolved] Snapdeal — Snapdeal fake products are being sold at snapdeal and no response | |||||
My Order ID: [protected] (2 Items) Dear Concern, at the outset of all possible thing doing, here i would like to share all details for how these people are playing with us and making fool us. I have order the water purifier from snap deal, i have received the product as per my order, i found that pre-water purifier missing in the product, for the same i have raised the complaint with there customer care team, customer care asked me to send the product to there ware house address, as they are unable to do return pickup from me, this took me some weeks to get resoled the problem. i have received the new product, this time i was happy that i have received the complete product, but unfortunately this product has lot of leakages and there is no service center, again for the same i have raised the complaint with customer care department, they asked me to send the product back to there ware house at Bangalore address, the details are fallows .. POD No : MNV3286614, PROFESSIONAL COURIER, TO: Bangalore. its really pathetic service, the ware house department has not accepted the product and they have returned to my address, again i have complaint for the same to Customer care, they took to a weeks time to know the reason and they never give me the reason why they return to me address back.. And customer care department asked me to resend this point of time to there Goregaon address, again i have courier to there Goregaon address through Professional Courier with POD NO : MNV3287553, now this is really heights again i come to know that, this point of time also they have returns the product, i have called to customer care department, they are asking again me to stop the product at bangalore office, now they going to collect from there, its cheating company and when i have called to the customer care department of water purifier they said we never sell any product online, they are selling the fake products, Guys give me the suggestion what i need to do, please help me on this matter. Was this information helpful? | |||||
Jul 11, 2016 Complaint marked as Resolved ya got my money back Snapdeal.com customer support has been notified about the posted complaint. | |||||
5 Comments | |||||
Comments
Dear prasad Kambale,
Hope you are doing well.
We wish to inform you that your refund of Rs 4330/- has been credited to your freecharge account.
Regards,
Team Snapdeal
Hope you are doing well.
We wish to inform you that your refund of Rs 4330/- has been credited to your freecharge account.
Regards,
Team Snapdeal
thanks i have received
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Sorry for the inconvenience. This is to inform you that we have taken a note of your concern and will get back to you.
Regards,
Team Snapdeal