[Resolved] Snapdeal.com — gionee a1 plus 64 gb

R

Rananjay Shahi

from Kanpur, Uttar Pradesh

Address:

208017

I have ordered a gionee a1 plus 64 gb. On 22/07/2018. Order no.[protected]. And i received the package on 01/08/2018. But the package contains a damaged box of apple i phone 6 s with a broken mobile of micromax. That is totally a waste of my money. So, fix this problem as soon as possible.

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Sep 20, 2018

Complaint marked as Resolved

Verified Support

Aug 14, 2018

Snapdeal.com Customer Care's response Hi Rananjay

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Aug 18, 2018

Updated by Rananjay Shahi why you are not returning your defective piece?, it is not our fault it is you are responsible for your bad services, why should we suffer & moreover it is not a small amount, since from 18 days we are having stress still we waited for good result, but you totally disappointed us, so kindly take some action quickly to overcome all problems.

Aug 18, 2018

Updated by Rananjay Shahi sir, my product is neither returned nor refunded by the Snap deal, from my Snapdeal ID I brought the product at my friend & colleague 's address & I trust him, since from 16 years he didn't cheated me, I have been cheated by Snapdeal or the place from where the product is dispatched, I am paying in installments & first installment is being paid by me, though I paid through credit card, so kindly help me by making them refund or replace my product as quickly as possible because I am going through stress & I am tiered of all this help me out.

Verified Support

Aug 20, 2018

Snapdeal.com Customer Care's response Hi Rananjay

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Comments

D

Divya Banerjee

from Noida, Uttar Pradesh

Like many others, I have been receiving the message too. Apparently I have won Tata Safari and need to deposit RS. 6600 in their account. Snapdeal please take some action.

Reply

Snapdeal.com Customer Care's response, Aug 14, 2018

Verified Support

Dear Divya,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

B

Badri Narayan Meena

from Delhi, Delhi

I was booked above item on dated 03/08/2018 but not received till date.
when your trace out site delivered above item on dated 06/08/2018.
please see this matter urgently.

Order ID: [protected], Placed On 03 Aug, 2018

Reply

Snapdeal.com Customer Care's response, Sep 19, 2018

Verified Support

Hi Badri Narayan,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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