Snapdeal.com — micromax 50z9999uhd127cm (50) smart ultra hd (4k) led television with 1 2 year warranty 9999u

Address:

Lucknow, Uttar Pradesh

Respected sir,

I have ordered micromax 50z9999uhd127cm (50) smart ultrahd (4k) led television with 1+2 year warranty on date 09-01-17 from snapdeal.com which was delivered on date 21-01-17.

After unboxing the delivery box we found that the television screen was cracked and broken. Then i contacted snapdeal customer care number [protected]. The person on the call agreed to provide refund for the television.

After talking to the customer care they agreed and asked me to provide bank account details to send the refund but the television has not been picked up and no refund has been provided till now. After that i have requested the customer care for more than 18 times for the pickup of the damaged television and asked for refund but there is no response.
Yourssincerely,

Ramnaresh maurya
House no. 31, permeshwaram vihar,
Sector 14, indira nagar, lucknow
Mobile no. [protected], [protected]
E-mai l - [protected]@gmail.com
Invoice n0-s284d5/16-17/8420
Order no-s[protected]
Sub order n0-[protected]
Item code-dw2474897
Serial no-dw2474897