[Resolved]  Snapdeal.com — refund money not credited my account

Sir in the era of modern science we the teenagers suffer a lot because we does no what is real or duplicate .Iam telling like becoz on 23 July I brought a watch of fastrack of rupees 475 but when I got it it was seems duplicate so I try to refund it.I brought the watch from my pocket money at last my product picked up on 29 July but the app notified me that your refund initiated and I scared and I call to customer care it told my money refunded and plz check my account but sadly no money credited my account.I also called yono customer care he told that no time required to refund money when the company refund it will directly credited my account.I am also not able to talk with Snapdeal customer care directly.So kindly help me . And I kindly request not make trouble to customer otherwise every one will scared to buying product online. Thank you I have faith on you so kindly refund my money.
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Jul 31, 2019
Complaint marked as Resolved 
1stly I got a call from Snapdeal representativeand she assured me for my return of my money.she very gently explained me about the proceess of return and finally I got my money credited to my account.I also thanks that Snapdeal representing who understood my situation and help me thank you😀😀
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2019
Snapdeal.com Customer Care's response
Dear Ashish,

Sorry for the inconvenience. We wish to inform you that the refund against your order from our end has been completed.

Regards,
Team Snapdeal
Verified Support
Aug 03, 2019
Snapdeal.com Customer Care's response
Dear Ashish,
Hope you are doing well.
We wish to inform you that the refund against your order has been initiated from our end. Hence, we are closing your request. We're sorry for the inconvenience caused.
Regards,
Team Snapdeal
Complaint comments 

Comments

Dear Sir/Madam congratulations for SNAP DEAL Co. You are second lucky winner Tata Indigo car prise Rs 5, 60, 000 contact for [protected], [protected]
Snapdeal.com Customer Care's response, Jul 31, 2019
Verified Support
Dear Arya,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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