[Resolved] Snapdeal.com — Snapdeal.com Money deducted, but order not placed

abin123

from Ernakulam, Kerala

Address:	Ernakulam, Kerala, 682305
Website:	Snapdeal.com

I ordered -- Asian Shoes Blue Casual Shoes worth Rs 282 on date 7 sep 2016
at approx 3:30 and paid the amount by net banking (sbi).After the transaction was complete money was deducted from my account but the order was not placed and no order information is available on Snapdeal. Please CONFIRM THE ORDER OR REFUND THE AMOUNT WHICHEVER IS POSSIBLE

Bank name- State Bank of India
A/C no [protected]

SNAPDEAL ACCOUNT NAME: [protected]@gmail.com

Product - http://www.snapdeal.com/product/asian-shoes-blue-casual-shoes/[protected]

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Oct 24, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2016

Snapdeal.com Customer Care's response Dear abin123,

Kindly share your registered email id and contact details on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Verified Support

Sep 20, 2016

Snapdeal.com Customer Care's response Dear abin123,

We have not received the requisite details on your concern. Kindly share your registered email id and contact details with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Nov 07, 2016

Updated by abin123 thank u